How do I Fix desync?

Discus and support How do I Fix desync? in XBoX on Windows to solve the problem; So for the past several days my sister and I have had issues with our wireless controllers randomly disconnecting from our Xboxes, the advice from the... Discussion in 'XBoX on Windows' started by Kyandi Fox, Nov 24, 2022.

  1. Kyandi Fox
    Kyandi Fox Guest

    How do I Fix desync?


    So for the past several days my sister and I have had issues with our wireless controllers randomly disconnecting from our Xboxes, the advice from the website doesn't work and it started to happened after the last update, how do we fix it?

    :)
     
    Kyandi Fox, Nov 24, 2022
    #1
  2. Kyandi Fox Win User

    How do I Fix desync?

    We have only 1 controller for each, they are in the same room about 5 feet apart, she has Xbox one X and I have an Xbox one S. The guide on the Xbox says to go to a certain help selection call Console and Accessories but it doesn't exist and the videos on YouTube that tell you how to fix it don't work either. The controller disconnects and flashes twice before reconnecting, sometimes it is less than a minute between other times it is hours. It happens after we updated the consoles and controllers recently
  3. JosefLBohorquez Win User

    How do I Fix desync?

    Hi Kyandi

    This is the article that you followed, right?
    https://support.xbox.com/en-US/help/hardware-ne...

    If yes, are you able to try the method two?
    The one that’s with a PC

    Or try this (in a Windows PC as well)

    Connect the controller via USB then open Xbox Accessories App
    Once there press Windows key + R and paste the next command in the box:

    xboxaccessories:\\firmwareupdate?legacyDowngrade=true

    Hit Enter and now Xbox Accessories App will prompt a message and the firmware downgrade process is going to start

    And, if your controller supports Bluetooth connection, please try pairing the controller with a different device like your phone to see if the same happens or not
  4. JosefLBohorquez Win User

    How do I Fix desync?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Kyandi

    Additional information is needed, please tell me:

    What console do you and your sister have?

    Both consoles are in the same room?

    Is this happening with all the wireless controllers or only two controllers?

    And, please tell me the advices that you already tried from the website (or share the articles that you followed)

    In that way I can advise you different things or how to proceed
  5. Kyandi Fox Win User

    How do I Fix desync?

    So the PC backdating of the firmware did not work, it still disconnects, it does this weird thing where it disconnects the light flashes twice a and then reconnects, sometimes it is connect for about 5 seconds
  6. Juxtapose13 Win User

    fatalities/rage quitters

    [quote user="Varakharne"]

    Yes I do, I will try that Juxa thank you :)

    [/quote]

    You're welcome! Afterwards, if you still have the odd desync happen message the person who desynced on you and let them know.
Thema:

How do I Fix desync?

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