How do i fix an xbox group chat?

Hello Idkwhattoputhere231,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



Thank you for your understanding.



Respectfully,

Hello Idkwhattoputhere231,

Thank you for your prompt response and the additional information provided.

If we may ask, is this happening to specific group only? Can you try to leave from the group and join again? How about creating a new group and see if the issue still persist?

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Idkwhattoputhere231,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are having issue with Xbox party group you have created wherein some of the members are unable to talk and as the owner of the group, it won't allow you to remove anyone. Let us check and see on what we can do to help resolve your concern in a timely manner.



We are going to ask few questions to help us isolate the issue further.

1. Are you using Xbox console, Xbox app or Xbox game bar on Windows devices or having party while on cloud gaming?

2. What troubleshooting steps have you done so far to help resolve the problem?

For the meantime, make sure that online safety and privacy settings of your friends who join the party under "Others can communicate with voice, text, invites is set to everyone. To do this follow the steps below:

• Log in to https://account.xbox.com/settings Microsoft account.
  
• In the table header: Click Privacy
  
• Select Others can communicate with voice, text, or invites, You can communicate outside of Xbox with voice & text, You can use video for communications
  
• Select Friends or Everyone then click submit.
  

For your reference, see:

• Connect with friends in party chat | Xbox Support
  
• Manage Xbox online safety and privacy settings | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

It’s already set to everyone for every single privacy setting also it doesn’t let anyone talk anymore at all and I can’t remove anyone or change the name

(This occurs on xbox app and xbox)

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try to use different headset and check if there's any changes? Thanks!