How do i find my Case Review results?

I had my gamertag changed 3 days ago (via a complaint) and have been communicating through the Case review system, and now on my fourth email "update" from them i click on the "visit case review history" link, and it used to have a yellow hammer, id click
on that and the communication was done in there.

Now there is a green star and says "congratulations! you have a perfect record". my gamertag is still the generic computer made up one i was given, not restored to my original one, nor can i read the results from the case review.

Any help?

:)

 

TO: XBLPET

How do I file a case review? I tried to find it but I don't see

 

I have been false permanently banned from Xbox Live

I can't find where to do that? How do I submit a case review?

 

to check the results you can log in on enforcement.xbox.com

 

Over the course of the review, your case may show several different status levels, including:

• Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.
  
• Under Review: Your case is currently under investigation by XBLPET.
  
• Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will require additional information
  and/or discussion.
• Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.
  
• Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.
  

You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.

 

Thanks for replying, but as i stated earlier i clicked on the "case review history" and it took me to that enforcement page, and where the yellow hammer was to access my case review information it has been replaced with a green star with "congratulations,
you have a perfect record"

there is no where i can click that would indicate i can view my case review, i have click every link on that page, it gives me no information what so ever containing my case review.

i do thank you both for your replies, and these are the standard responses in the "how to" section of this help guide also. but they both do not give me any information what so ever to do with my case file.

is there a button i am missing somewhere?

 

thanks for your reply,

i have done so, refer to below comment

thanks