How do I download my Xbox 360 profile without an Xbox 360?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today BAKUTH3GOAT

An Xbox 360 profile is created automatically by the Xbox system if you never had one. Or synced if the Microsoft account is the one that you used in the past.

May I know if you have internet in your console?
Can you try opening a new game to see if the issue persists?
And, if possible please attach a picture of the issue to assist you properly

Thank you for your reply AFDAD 1,

I have not been able to play the game since the first install when it became free for XLive Gold so I don't think I have any saved files stored in the cloud. But, I'm interested in looking into your suggestion about xbox 360 profile. First is, I thought
my Xbox One profile is my only profile on my Xbox One console. If I do have a separate Xbox 360 profile on the same console, how do I erase it & download the latest Xbox 360 profile to my Xbox One, hopefully without affecting my Xbox One profile?

Hi,

It appears the Xbox one does the same as soon as you start a Xbox 360 game it goes disconnected from Xbox live, but unlike the Xbox 360 my Xbox one profile is still online and has access to my profile,

The only way I would be able to get use out of my Xbox 360 now is to take it offline and create a new profile losing access to all my saves and thousands of hours of play,

In the past you could download your profile onto a dongle or external harddrive then access it, but I don't know how that would be done now without using a Xbox 360 n downloading your profile to the external drive, if I could even download my profile another way that could sort it, but I am gutted I still have lots of games n content that only works on the Xbox 360, it's not backwards compatible like the hundreds of pounds I've spent on Skylanders n hours of play time gone, I do collect games n consoles so it's essential I get my profile back on my Xbox 360, so please find a fix I still love my 360 n would hate to not get use out of it 😭

Hi, if you delete and download your profile again the passcode will be gone. Be sure to delete profile only when you do this please.

How to delete a profile
HERE

How to download a profile
HERE

If you are just simply trying to add a profile you had on your Xbox 360 to your Xbox One, you can do so by just putting in the login information for that account on your Xbox One.

The problem is that I never linked my xbox 360 to my xbox live account, and now it don't want to. So I'm trying to link my xbox live account to my xbox 360, but all I get are error messages.

My account is linked to my xbox one without any problems, but in order to save xbox 360 game data on my xbox one, I have to download my/a xbox 360 profile, which I can't do because my profile won't connect to xbox live.

Usually I would just play my 360 games on the xbox 360, but unfortunately my xbox 360 can't run games due to a hardware malfunction.