How do I delete or disable syncing from cloud?

Hey there punkstjimmy!

I'm sorry to hear you're having issues downloading things. Let's see if we can get that cloud sync out of the way to make room for your active downloads.

Do you have other saves synced to cloud storage at the moment? If so, I suggest:

• Move those saves to your Hard Drive and/or a USB drive to keep them safe.
• On your console, go to Settings, System, Storage, Cloud Saved Games.
• Delete your save games from the cloud.
• Disable cloud storage by hitting Y over Cloud Saved Games and selecting Disable.
  
• Clear your system cache by following our guide on
  how to clear your Xbox 360 system cache.
• Restart your console.
• Check your Active Downloads and see if the downloads are now going. You may need to restart them now that the Cloud Sync is out of the way (hopefully).
  

If you don't have any other saves synced to the cloud, you can follow the same steps. There's just no need to move your Cloud Saves to a Hard Drive and/or USB drive, in that case.

Let us know how that goes for you and we'll work with you from there! ^_^

I don't care about resyncing and losing my progress, I just want to know how to disable cloud syncing.

Hello,

I appreciate you taking the time to respond. However, almost everything you posted is completely inaccurate.

For example:

"...you can check how much space is available or used by each game in the Settings menu..." Nope, not for the cloud you can't.

"...You can also make local backups of your game data by copying them to an external hard drive or a USB flash drive. To disable the cloud storage altogether, you can go to Settings > System > Storage > Clear local Xbox 360 storage." Nope! Copying to a local drive, as I mentioned above, simply deletes the local save data and will not copy it back. I am also on an XBox X, not a 360, and no, you cannot disable cloud storage, nor does your sentence even make sense as it suggests deleting the local data is how you would disable cloud storage. Also, if you read my post, you'd know that the very last thing that I wanted to do was to delete the local data!

"This will delete all the cloud-synced data from your console, but not from the cloud itself. You can still access your cloud data on another console or device by signing in with your Microsoft account." Nope! My data wasn't in the cloud--the cloud is the problem!!!

Thank you for not reading my post and offering nothing whatsoever that was helpful. This is precisely why Microsoft support sucks so terribly, and why I wish I had never purchased an XBox in the first place.

It just deletes from the console and if the game was automatically saved on the cloud, you can download it back from the cloud or it just syncs itself from the cloud.

I am getting the same issue with Dark Souls 2 Scholar of the First Sin, essentially the game works perfectly but the saved data cannot sync from the cloud storage. One thing that was recommended for me to do that I have seen on another thread here is to
delete local saves and power cycle my Xbox, after doing both of these things I still cannot get my data to sync from the cloud and I have deleted it from local storage.