How do i delete a billing profile?

Jgron · Oct 22, 2018

When trying to buy something on my xbox the price is listed in Norwegian Kroner which is correct since I'm a Norwegian citizen and I live in Norway. However, when going further/pressing the buy button it changes to swedish kroner and the text becomes swedish.
After some research i see that I have multiple billing profiles on my microsoft account, where one of them is swedish, but I'm not able do delete this or alter the country of the profile. How can I fix this issue?

:)

CoiledTexas1032 · Oct 22, 2018

How do I delete a collection?

Once all puzzles in a collection have been completed, is there any way to delete them? Now have so many downloaded I cannot keep track of which are complete. Very frustrating trying to find ones I haven't done.

QMYM · Oct 22, 2018

How do I delete a profile

I have no idea how to delete a profile.

CIDkidzPILLZ · Oct 22, 2018

I would suggest that you reach out to Xbox Support directly and explain the situation. They should be able to help you get your billing profiles in proper order.

Use the following link and opt to Chat with Xbox Support. Contact Us | Xbox Support

For step one, choose "My Account". For step two, choose "Manage Account". Skip to step four and then choose "Chat with Xbox Support".

Jgron · Oct 23, 2018

It got solved. Had to do an account migration which the Xbox support guided me through. Thank you for your helpful answer.

Saeleth · Nov 3, 2018

Hi there,

I wish I knew how to help you with this one, but I believe that your best bet will be contacting MS Support directly, they should be able to walk you thru step by step correcting this

Saeleth

Hi there,

I wish I knew how to help you with this one, but I believe that your best bet will be contacting MS Support directly, they should be able to walk you thru step by step correcting this 😀

CIDkidzPILLZ

I would suggest that you reach out to Xbox Support directly and explain the situation. They should be able to help you get your billing profiles in proper order.

Use the following link and opt to Chat with Xbox Support. https://support.xbox.com/contact-us

For step one, choose "My Account". For step two, choose "Manage Account". Skip to step four and then choose "Chat with Xbox Support".

Jgron

It got solved. Had to do an account migration which the Xbox support guided me through. Thank you for your helpful answer.

krainbow29

I had similar issue and changed region and billing address. How do I delete and redownload profile?

ISirProdigy007

Hi,

you're unable to remove xbox live accounts, you can change the sign in alias of that account here

https://account.microsoft.com/

Once signed in click on "your info" then "Manage your sign-in email or phone number" and it will ask you to sign in, sign in under "Account alias" click on "Add email address" and then swap
with a new email address and make primary then repeat the steps for your new account.

if you're doing these steps make sure you have made the new xbox live account first.

Let me know if you need more help.

Happy Gaming!

How do i delete a billing profile?