How do I convert core to gold so I can play crossplay online

Gold was discontinued in September. Core is Gold.

If you own the game, you can play it with or without Core. Core just allows you to play online, like Gold did. So if you are playing online, then Core will allow you to do that.

I would check http://account.microsoft.com to verify what subscription you have.

Gold was discontinued in September and Game Pass Core took it over. If you were to redeem a 12 month Gold card, it would just be a 12 month Core subscription. Core does the same thing Gold did, but now gives a handful of Game Pass games as well.

The only time a 12 month would be converted to 4 months is if you add it to a Game Pass Ultimate subscription. It's converted based on price rather than time. 12 months of Gold/Core is equal to 4 months of Ultimate. However, since Ultimate includes Core, you would still be able to play online.

If you only have Game Pass for console, that does not include online multiplayer.

Hi Mark, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Game Pass core enables online multiplayer.

Your Xbox Live Gold will automatically convert into Game Pass Core.

Please, ask him to access his subscription page and check the status:

https://account.microsoft.com/services/

Make sure you both have crossplay enabled on the game.

https://us.battle.net/support/article/70345

Your Gold membership will have been converted to Game Pass Core, so you shouldn't be any worse off.

Game Pass Core still gives you access to online play, weekly discounts/sales, access to past games you claimed via Games With Gold, plus it also gives you access to a catalogue of 36 games, kind of like a mini version of Game Pass.

Games With Gold has ended, so no new games will be offered via that, but any past games you claimed can still be played as long as you have either Game Pass Core or Ultimate.