How do i contact Minecraft Microsoft Support?

Discus and support How do i contact Minecraft Microsoft Support? in XBoX Accessibility to solve the problem; Hello, I once bought Minecraft and one day when I logged in with the same gmail it logged me into a new account without minecraft and now when the... Discussion in 'XBoX Accessibility' started by Oliwier Czechowski, Jan 7, 2024.

  1. How do i contact Minecraft Microsoft Support?


    Hello, I once bought Minecraft and one day when I logged in with the same gmail it logged me into a new account without minecraft and now when the launcher prompts me with "buy now" instead of "play" i try to log into the old account, i cant it just logs me into the new one, is there a way i could get my old account back? what should I do now? i have the order reciept and some screenshots.

    :)
     
    Oliwier Czechowski, Jan 7, 2024
    #1
  2. dogsounds Win User

    How do I contact Minecraft Microsoft Support?

  3. JosefLBohorquez Win User

    How do i contact Minecraft Microsoft Support?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Diesel

    Exists the possibility that your account has been compromised, did you not remember receiving a security notification? (In case you have registered backup emails or a phone number)

    I say this because the only way to delete a Microsoft account is if you request the account closure or if you delete the alias (email) associated with the account and add a new one (probably this is what the hacker did)

    If maybe the account indeed was compromised, you can try to recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    Please note that here in the forums no one can tell you the specific-new email / modify or share account details due to privacy and security policies
  4. Darhyl Amizola Win User

    How do i contact microsoft support for minecraft?

    I appreciate the response and no worries! Microsoft Xbox Support handles these kinds of issues (particularly both console and PC gaming accounts/billing issues).

    Please follow the instructions provided above in order to contact them for further assistance.

    Best Regards,
    Darhyl
  5. Darhyl Amizola Win User

    How do i contact microsoft support for minecraft?

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft account.

    Since you want to contact Microsoft Support regarding your hacked account, according to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Here's how to contact Xbox Support:

    "Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  6. The_Last_DJ Win User

    How do i contact Minecraft Microsoft Support?

Thema:

How do i contact Minecraft Microsoft Support?

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