How do I contact Microsoft enforcement team if I believe the case review was not fair?

Discus and support How do I contact Microsoft enforcement team if I believe the case review was not fair? in XBoX Accessibility to solve the problem; A couple years ago I had this account banned permanently banned for making my profile picture an inappropriate image. I filed a case review explaining... Discussion in 'XBoX Accessibility' started by OneToe, Apr 27, 2022.

  1. OneToe
    OneToe Guest

    How do I contact Microsoft enforcement team if I believe the case review was not fair?


    A couple years ago I had this account banned permanently banned for making my profile picture an inappropriate image. I filed a case review explaining that it was stupid and that I changed it back to normal pretty much straight away. It's been over three years and I still don't think the ban should have been permanent, although I do understand some sort of ban.

    I'm wondering how I can contact the enforcement team even after I have already completed a case review in the past.

    :)
     
    OneToe, Apr 27, 2022
    #1
  2. OneToe Win User

    How do I contact Microsoft enforcement team if I believe the case review was not fair?

    Yeah I was hoping that was not the case, cheers anyway
  3. KindGryphon Win User

    How do I contact Microsoft enforcement team if I believe the case review was not fair?

    A couple years ago I had this account banned permanently banned for making my profile picture an inappropriate image. I filed a case review explaining that it was stupid and that I changed it back to normal pretty much straight away. It's been over three years and I still don't think the ban should have been permanent, although I do understand some sort of ban.

    I'm wondering how I can contact the enforcement team even after I have already completed a case review in the past.
    Long story short. You cant. If they upheld their decision there is nothing else you can do. The case review process is the only way to contact the enforcement team and you only get one case review.
  4. XBF Ezra G Win User

    Unsuspend me and Verbal Insults

    Hey Jimmy,

    Here's a link to our
    Enforcement Site
    and be sure to sign into the correct Microsoft Account associated with your Xbox Profile. From the site, select "How do I?" and then "Case Review". There will be detailed information on how to submit a case review. This is the only way
    to submit a case review and effectively the sole channel of contact to the Enforcement team.

    Thank you.
  5. Dadwhite Win User

    Banned for Nothing!?

    You can file a Case Review with the enforcement team at https://enforcement.xbox.com/en-US/home/howto#sub-topic0-6 and a member of the Microsoft's team will review it. I don't believe the enforcement team monitor the forms.
  6. Dadwhite Win User

    Switching to PSN

    You can file a Case Review with the enforcement team at https://enforcement.xbox.com/en-US/home/howto#sub-topic0-6 and a member of the Microsoft's team will review it. I don't believe the enforcement team monitor the forms.
Thema:

How do I contact Microsoft enforcement team if I believe the case review was not fair?

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