How do I claim the fornite pack?

I understand, it looks like it was redeemed on a secondary account, if that happened it was redeemed on another account and unfortunately you won't be able to transfer it to your main account that plays Fortnite.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello Aaron, what Fortnite pack are you referring to, was it a pack you bought, or are you referring to the Fortnite Club Pack?

well, when I buy a new code, it won’t let me use that code

So I bought a fortnight pack the Irish pack, but when I go to add-ons, I can’t install the pack and I don’t have the skin

I bought the Fortnite Irish back add-ons to when I go to add-ons to install it and don’t install