How do I change the xbox account associated with my game?

RogerBlair1 · Jan 7, 2019

I can't sync Microsoft Ultimate Word Games (MUWG) on my current account. I created a new account (and, I hope, a new xbox profile. When I log into the new account, it insists on using my old profile, which I don't want to do. How can I connect the new
account with the new profile?

:)

XBF Brad A

Hello Roger,

Thanks for coming to the forums with your question. You can check out the
Microsoft casual games FAQ. If unable to locate the information there on how to change it, you can get with the Microsoft casual game community and ask there. The community is strictly for all casual games and they are very helpful usually.

Thanks,

Brad

ngocphi

Basically you have an account region and an console region mismatch

You need to changethe your console region and account region to be there same

First goto my account and change my region on this website

Then you must change your console region

M3tal Daz3

This is a billing issue and you should contact xbox chat support billing section to sort this out:

support.xbox.com/.../contact-us

ngocphi

For the best experience with live your account region and physical region must match and your console region

ngocphi

Plus your console region caused a split.billing issue which only support can fiz

How do I change the xbox account associated with my game?