How do i change the email and phone number of an account if i dont have access to the email...

You can't change an email's account password unless you have access to that account or you have inserted security emails or a phone number

Hello Ali, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I would like to let you know that, unfortunately, from the user side, if we don't have access to the security methods registered in the Microsoft account. It is not possible to modify it without receiving the proper security code.

You can review this information by clicking below:

https://support.xbox.com/en-US/help/family-onli...

However, you may want to reach Microsoft support to review other options you may have.

I appreciate the opportunity to let you know that in the community forums, no one is capable of reviewing or modifying account information.

Thats why you dont use a email

do you not understand how proofs work?

You use a sms or a phone number

there is multiple methods how you use rhe verifcation codes I suggest you read the security proofs faq even if thry get ahold of your password they would still need access to your proofs

dont feel secure abou5 your email choices then simple use phone or sms or the other many options

if both emails get compromise I suggest you stop using a common password

I change mine every 6 months

even if your email is compromised no password change will occur if you enable proofs correctly if you have it to sms or a phone number

proofs are seperate from your password reset options and always should be

Did you try using a phone number that might be tied up to your account? Because you might be using a different email to that account before. It will not change the email to that account if you do not have access to the primary email before and most especially the security proofs.

It does not matter if the email is in use anymore or not it would still be considered a MS account.

Now if you want to change the email that is used to sign into your account you can go to

account.live.com/addassocid

choose either create a new (outlook.com) email or use an existing email (that is not currently a MS account.

you will need to verify ownership of the account with a security proof that you have on the account

How this is done it will send a code to either an email or phone number that was added as a security proof on the account.

now if you do not have access to any of the security proofs you can still change the security proof on the account

KEEP IN MIND IF YOU DO KNOW THE EMAIL AND PASSWORD FOR THE ACCOUNT BUT DO NOT HAVE ACCESS TO ANY OF THE SECURITY PROOFS YOU WILL STILL BE ABLE TO ADD A NEW SECURITY PROOF TO THE ACCOUNT BUT THIS WILL CAUSE YOUR ACCOUNT TO BE PUT INTO A 30 DAY HOLD FROM BEING
ABLE TO DO ANYTHING THAT REQUIRES A SECURITY PROOF. LIKE CHANGING THE EMAIL, PASSWORD, SECURITY PROOFS, PHONE NUMBERS. ONCE THE CHANGE GETS STARTED THERE IS NO WAY TO CANCEL IT UNLESS YOU REGAIN ACCESS TO ONE OF THE OLD SECURITY PROOFS.