How do i change my phone verification from text to voice ?

Hi Elitejoker,

Thank you for posting in Microsoft Xbox Community. I understand that you want to update your verification method from text to voice. I understand that that you're having error time outs. Please try to use a different browser such as Microsoft Edge and use InPrivate mode to eliminate any possible issues that's being caused by your cache.

Here's the official support article with step-by-step guide on how you could proceed:

https://support.microsoft.com/en-us/account-bil...

Note: If you've removed and replaced your security info within the last 30 days, you'll have to wait until the 30-day period is over before you can do it again. This waiting period helps protect your account if an attacker gets your password.

To update your security information, please follow these steps:

1. Sign in to your Microsoft account.

https://account.microsoft.com/

2. Select Security at the top of the page, and then select Advanced security options. This takes you to the Security basics page.

3. Under Ways to prove who you are, you’ll see the options to change or remove/add security info for each section. When changing this security info, you’re asked to verify your identity via text, email, your Microsoft Authenticator app, or a verification code from your mobile app.

For more information about this process, please see:

https://support.xbox.com/en-US/help/family-onli...

If you've tried all the possible troubleshooting steps from the official articles but you are still having issues with your Microsoft profile, kindly contact Microsoft support for your account to be checked further. You may use these steps as your guide:

1-Access the Microsoft contact us at this link.

https://support.microsoft.com/contactus

2-Click on Windows and then click on "Get Home support"

3-Write a brief description of your request or issue in the box then click the "Get Help" button.

4-Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.

5-Select your Product or Service. Choose a Category then click Confirm

6-Lastly, choose a support option

Regards,

Alvaro

Tried signing up for Music Pass. Not getting a verification code in my google email. My phone number changed so I can't get a text. Can't change my phone number without getting a verification code. What's going on?

Well, if you don't have a Smartphone, Two Step Verification also works via text messages to a standard cell phone, an automated call to a normal phone with a female robotic voice telling you the code, or a second email address, where the code is sent to.

I logged into my account on my mobile phone, or you can on PC, and got a verification code sent to my cell via text message and then entered that code in the box on my phone on my account page, then changed my password, and when I logged back in on my Xbox,
everything worked perfect.

I just have the verification app and enter the code that's produced by my phone, I don't get text messages