How do I change my microsoft account if its under 13.

Hi Malcolm! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Please be advised that even if you had an option to change your date of birth on your account, the system will always recognize the date of birth you entered when you first created your account. It is because of our account safety and security. Since you're still underage, it really requires a family group where only your parent/adult or organizer of the family group can change or edit your privacy settings.

Learn more here:
https://support.xbox.com/en-US/help/family-onli...

https://support.microsoft.com/en-us/account-bil...

I realized what counts as a "child account", and its anything under 13. For some reason, if you are above 13 and are in a family, it makes things a lot more complicated. So I left my family group, then when to settings and was able to change it.

Good morning ,

Just to throw some information at you.

Roblox's 103 error code through Xbox
This error comes a lot when Roblox's account is an under 13 rated account. Roblox has certain abilities you can do as an under 13, example, cannot use chat and unable to play certain games due to its content. Usually you'll get a warning sign if you're on the Pc/mobile version but you'll get an error 103 if the Roblox account is under 13. (If it's not to do with Roblox, it may be to do with your Microsoft family as previous commented by Francia)

A fix around this:
For this attempt of a fix, you'll need to make a new account, over 13 to be able to access content. If you're under 13, you're unable to and should be advised to be on mobile / pc monitored by a parent.

I hope this fixes the issue,

Sparrow

Hi Sparrow

Thank you for your response.

I am an adult and the account is not an under 13-rated account. My account was set up under my own profile and not as a family member.

Thanks

Shaelyn

I take it that your son is under the age of 13? If so that is a restriction put in place by EA and not by Microsoft. You cant change the age on an account once its created. You can make a new profile and set the age to 18 if you would like.

Good morning ShaelynS ymons,

Just to throw some information at you.

Roblox's 103 error code through Xbox
This error comes a lot when Roblox's account is an under 13 rated account. Roblox has certain abilities you can do as an under 13, example, cannot use chat and unable to play certain games due to its content. Usually you'll get a warning sign if you're on the Pc/mobile version but you'll get an error 103 if the Roblox account is under 13. (If it's not to do with Roblox, it may be to do with your Microsoft family as previous commented by Francia)

A fix around this:
For this attempt of a fix, you'll need to make a new account, over 13 to be able to access content. If you're under 13, you're unable to and should be advised to be on mobile / pc monitored by a parent.

I hope this fixes the issue,

Sparrow