How do I change my age on Xbox so I can have a custom Profile Picture?

Hi, I'm Luis a Xbox user just like you. Thanks for reaching out us here.

Unfortunately you can not do that You need to wait until the account "turns" into an adult by itself according to the initial birth date. This is to avoid actual childs changing the birth date. It is very important to set the birth date right the first time

I have same problem. My custom profile picture changed. But now, anytime I sign in on the profile with the custom pic, I can't see it. I just see the default Xbox one I had prior to the change. But apparently everyone else sees my custom picture. Even
when I sign into other profiles on this Xbox I can see the custom pic, but when I'm signed in on my main one, I don't see it. I remove my profile, power cycled, add my profile again, nothing. I see a snake profile picture on my Xbox, and on my PC, when login
on xbox.com. But my friends see my custom profile picture (Bela Lugosi, Dracula).

Hey Tiggy!

Thanks for bringing this inquiry to us! All the information regarding the profile and custom profile pics are posted on our Profile page on our website. Go through the

Profile troubleshooter and let us know how it goes!

Hello,

I need a little bit of help.

I had a custom profile picture but I wanted to update it but it didn't work, I tried again and that didn't work, I tried it a few more times but that didn't work either.

So im questioning

- Is it because I've kept changing it over and over, then I've lost the feature? However, I have the option to have a custom profile picture it just doesn't change to picture I want.

- Is it because the xbox app is having issues or was it the new update it had?

- Was it not approved?

- Was it the picture I chose?

- Was it a server issue?

- Is it because of my xbox memory cache?

Hey, I’ve been having this problem too. Last night I was repeatedly trying to get my new custom profile picture up and now it’s blocked off from changing it. The pictures I can change it to are the regular Xbox ones.

Why can I not change my custom profile picture anymore? I haven't done anything bad, and I haven't changed it that much?

I try to change mine to a custom picture and it says can't change right now try again in a while ir says this every day. I tried doing it on my old phone as well thinking it was a glitch on my current phone and nope it says the same thing. Does anybody have
answers on how I can fix this?