How do I change a voucher for Microsoft Gold to another form of credit from Microsoft

Discus and support How do I change a voucher for Microsoft Gold to another form of credit from Microsoft in XBoX Sales and Promo to solve the problem; My 11 year old son bought a Microsoft gift card with his pocket money thinking he could buy games. Unfortunately he bought the Microsoft gold card not... Discussion in 'XBoX Sales and Promo' started by SiegedHydra, Nov 24, 2018.

  1. SiegedHydra
    SiegedHydra Guest

    How do I change a voucher for Microsoft Gold to another form of credit from Microsoft


    My 11 year old son bought a Microsoft gift card with his pocket money thinking he could buy games. Unfortunately he bought the Microsoft gold card not realising this was for a subscription. Is there any way he can change this so he can buy and download
    games instead for his Xbox?

    Thanks

    :)
     
    SiegedHydra, Nov 24, 2018
    #1
  2. JudePTFC
    JudePTFC Guest
    Accessing credit

    I have used a voucher code for £50 of credit.

    The code was accepted and the £50 credit is showing in my account.

    How can I access this credit to buy Microsoft points etc.
     
    JudePTFC, Nov 24, 2018
    #2
  3. Taazifier
    Taazifier Guest
    Use Voucher not credit card.

    I jus brought a $10 voucher its on my account and also my credit card is on my account when I go to buy something it says its going to charge the credit card not the voucher. How can I change that without out removing the credit card? (I have my gold membership
    on my credit card so I cant remove it)
     
    Taazifier, Nov 24, 2018
    #3
  4. Smwutches
    Smwutches Guest

    How do I change a voucher for Microsoft Gold to another form of credit from Microsoft

    You would have to contact the retailer it was purchased from to see if they will exchange it. Otherwise, there is no way to convert it into a gift card.
     
    Smwutches, Nov 24, 2018
    #4
  5. NeoDan123
    NeoDan123 Guest
    Good day

    You will need to find out by the retailer where it was purchased if they will exchange it, thats if it is unopened.
     
    NeoDan123, Nov 24, 2018
    #5
  6. Nixelplex
    Nixelplex Guest
    This is not something that Microsoft can help with. You would need to go back to the retail store and see if they can do s return.
     
    Nixelplex, Nov 6, 2018
    #6
  7. Smwutches Win User

    How do I change a voucher for Microsoft Gold to another form of credit from Microsoft

    You would have to contact the retailer it was purchased from to see if they will exchange it. Otherwise, there is no way to convert it into a gift card.
  8. Nixelplex Win User

    How do I change a voucher for Microsoft Gold to another form of credit from Microsoft

    This is not something that Microsoft can help with. You would need to go back to the retail store and see if they can do s return.
  9. NeoDan123 Win User

    How do I change a voucher for Microsoft Gold to another form of credit from Microsoft

    Good day

    You will need to find out by the retailer where it was purchased if they will exchange it, thats if it is unopened.
  10. MarsNeedsTacos Win User

    Microsoft Rewards

    There are several Microsoft store credit vouchers in the rewards program, for the Microsoft Stare, the Xbox Marketplace and the Microsoft Merchandise Store. Do you recall which one you redeemed with your points?
  11. LAW 3 Win User

    Game Pass + Coupons

    Hi,

    If you mean store credit (a Xbox store voucher) then yes.

    Xbox or Microsoft store credit can be used against any item in the store, even if it's already discounted through specials, games with gold or a subscription discount such as Games Pass or EA Access.
Thema:

How do I change a voucher for Microsoft Gold to another form of credit from Microsoft

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