How do I cancel the microsft premium collection?

How do i become a microsft agent?

Check the info here:
https://support.microsoft.com/en-sg/help/4027815/microsoft-account-cancel-a-microsoft-subscription

Hi BuffaloDrum,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues cancelling your subscription. I understand that you're still being billed.

To make sure that I can provide accurate information, please share the specific subscription that you have. If your subscription is from Microsoft, you may cancel it by logging in using the Microsoft account with the subscription through this link:

https://account.microsoft.com/services

If you've seen your subscription as cancelled but you're still being billed and you don't have anyone else from your household who uses Microsoft services, kindly contact Microsoft support for your account to be checked further. You may use these steps as your guide:

1-Access the Microsoft contact us at this link.

https://support.microsoft.com/contactus

2-Click on Windows and then click on "Get Home support"

3-Write a brief description of your request or issue in the box then click the "Get Help" button.

4-Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.

5-Select your Product or Service. Choose a Category then click Confirm

6-Lastly, choose a support option

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro

In what games? I see ads on the Solitaire collection as I don't have the premium version, it is annoying but I guess it is how things are now

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