How do i cancel my subscription

Hi there Nninikki, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

If you wish to immediately cancel the subscription and request a refund, please follow these steps:

1. Click on the link below, which will take you to a form that you need to fill out with all the necessary details:

https://support.xbox.com/forms/request-a-refund

2. In the field where you are asked which item you want a refund for, please enter the full name of the subscription. You can find the order number for the purchase by visiting this website:

https://account.microsoft.com/billing/orders/

3. Once you have submitted the form, you will receive an email within 72 hours informing you of the decision regarding your refund request.

I hope this helps, and if you have any more questions, please let me know.

Kind regards,
Gerardo.

Hi, if you go to your
account at Microsoft and go to subscriptions & services, you can cancel there.

Hi, Matt. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

I'm really sorry, if you don't have access to the son's account, please ask your son to do the steps below to cancel the subscription.

Sign in to account.microsoft.com.

Under the section Subscriptions, select View all subscriptions, and then select Manage next to the subscription that you want to cancel.

Select Cancel subscription or Turn off recurring billing. Disabling recurring billing will grant you the benefits of your subscription for the remainder of the payment cycle without billing you again for a renewal.

hello, my subscription Xbox Game pass Ultimate was canceled and my funds were refunded . but i didn't cancel my subscription. it was supposed to last until November 2024. how do i get my subscription back?

• How do I cancel Game Pass?
  
  See How to cancel your Xbox subscription for details.