How do I cancel my Nitrado server Xbox payment?

Hi PhatAlb3rt, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If it's not showing on your services via https://account.microsoft.com/services, you may need to submit a ticket to Nitrado so they can cancel it for you.

Here you go: https://support.nitrado.net/#/

For what game did you rent a Nitrado server?

I assume you are probably trying to rent a Minecraft server, right? The Xbox and Windows 10 version of Minecraft do not support Nitrado Minecraft servers. They only support Realms and a few selected online community servers.

If I misunderstood your post, please describe in more detail what Nitrado server you got for what.

Hello, Westohooligan. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

First, go to the "My Services" page on Nitrado.net. On this page, select the service you want to reactivate.

Click the service in a grey area, a drop down menu will appear, select "Reactivate". Follow the instructions to pay and it should be reactivated.

Source:

https://wiki.nitrado.net/en/6.Extending_a_Service

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Now if you still let your servers on recurring billing and they don't auto renew, contact Nitrado support to see why. If your server got canceled for other reason, only Nitrado support will tell you why.

If you still have any question, please let me know.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey scottb13321, how are you today? Hope you're well.

scottb13321, this community are supported by gamers and users of Microsoft, not by Microsoft employees. :/

But scottb13321, but, what I know is that Microsoft actually does not restrict servers from Nitrado. :/

https://www.microsoft.com/en-us/p/nitrado/9p2cp...

They actually supported it, as mention even on the store.

Hello , I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you're having trouble joining your Nitrado server on Xbox Ark Survival Ascended.

Make sure your Xbox is connected to the Internet correctly. You can try restarting your router or resetting the network connection on your Xbox to make sure you have a stable connection.

Make sure the server configuration in Nitrado is correct. Check the server's IP address, port, and password to make sure they are entered correctly in the game settings.

Also make sure that both your Ark Survival Ascended game on Xbox and the Nitrado server are on the same version. If the server is on an older version, you may not be able to join until it is updated.

Clear your Xbox cache Turn off your Xbox, unplug it from the power for a few minutes, and then turn it back on. This can help eliminate any caching issues that may be affecting your ability to join the server.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.