How do I cancel my Gamepass Ultimate subscription if I am unable to access my account?

You would have to contact support and speak to billing to see if they can cancel it for you. http://support.xbox.com/contact-us

A few months ago one of my accounts was hacked by a user and they hijacked my account to firstmailer.net account. I apparently don't have enough info to recover the account.

However I am still being charged my monthly Game Pass subscription. I am unable to cancel this subscription because they refused to recover my account back to me.

Canceling the subscription from the Xbox side would require you having access to the account to login and cancel it.

If you are unable to recover the account then your only other option would be having your bank block any future charges.

So if i cancel my Gamepass subscription will it give back my 12 months of gold?

Hi The SolidEgg,

No, it will not give you back the 12 months. By cancelling your GamePass Ultimate subscription, it will not renew after 15/05/2020.

The 12 month voucher has been redeemed against Ultimate in line with terms and conditions of the subscription.

When I type in the code it says I already own it and that is because I accidently cancelled my subscription for xbox gamepass ultimate and do whenever I try to redeem the code I can't anymore and I'm just trying to figure out how to resubscribe to the subscription but nothing is working.

As the title says, I recently subscribed to Xbox Gamepass with a brand new microsoft account. Unfortunately, I have lost the password and I can not recover it by filling the recovery form. I have tried that multiple times and now it says limit has exceeded.

In this situation, how do I cancel my Xbox GamePass subscription since I have lost access to my microsoft account?