How do I cancel auto redeem of Xbox rewards on PC

I found how to remove the auto redeem--

Open up your Xbox Rewards appp on your xbox then at the top you will see an Auto Redeem tab at top--click on it then cancel your auto redeem choice

I found how to remove the auto redeem--

Open up your Xbox Rewards appp on your xbox then at the top you will see an Auto Redeem tab at top--click on it then cancel your auto redeem choice

Hello Jonathan Wong2,

Thank you for posting in Microsoft Community.



We know how important it is for you to cancel Auto Redeem of rewards points earn through Xbox. The cancellation of this Auto Redeem is to use the Rewards app on Xbox One. Then on sign-up and cancel of Auto Redeem section, cancel in no later than 4 days prior to the end of the month.

Learn more here: Get rewards for less with Auto Redeem | Microsoft Rewards



We hope that helps!

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Unfortunately you can currently only do it through a console. Do you have any friend with a console to help you?

If not try contacting support

https://support.xbox.com/contact-us

Hello Xtian3,

Welcome to Xbox Forums. We appreciate you for sharing your concern with us.

We understand that you are having trouble cancelling your auto-redeem on the Xbox Rewards app, and the manage button is not appearing in the options. This is a known issue that some users have reported. We apologize for any inconvenience this may have caused you. No worries, we will work on this together in a timely manner.



To proceed, make sure to check the following:

1. Check for Updates: Ensure that your device is updated, and the rewards app are up to date.
   
2. Restart the app: Sometimes, a simple restart can resolve minor glitches.
   
3. Try using a different device: It would be a great help if we can try to access your Microsoft rewards account from a different device such as another PC or mobile device and see if the "manage" button appears there.
   

To cancel your auto-redeem on the Xbox Rewards app, you can follow these steps:



1. Open the Xbox Rewards app on your Xbox console or Windows 10 device.

2. Click on the "My Rewards" tab at the top of the screen.

3. Scroll down to the "My Microsoft Account" section and click on "Redeem Points".

4. Click on "Manage Rewards".

5. Find the reward you want to cancel and click on "Cancel Auto-Redeem".



If the "Manage Rewards" option still not appearing for you, there are a few things you can try:



1. Make sure that you are signed in to your Microsoft account on the Xbox Rewards app.

2. Check if there are any updates available for the Xbox Rewards app and install them.

3. Try clearing the cache of the Xbox Rewards app. To do this, go to "Settings" > "System" > "Storage" > "Clear local saved games".



I actually found an article discussing about the same issue we currently have. You can check this link to see How to cancel auto redeem - Microsoft Community. Please note that this article posted years ago but worth a try.

I hope this information helps you cancel your auto-redeem on the Xbox Rewards app. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community Moderator