How do I add IPv6?

Hi Drew, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

It's a multi step process.

First, you have to check with your Internet Provider if they support IPv6 and if it's enabled on your connection.

Then, please, take a look here: https://support.xbox.com/help/hardware-network/connect-network/ipv6-on-xbox-one

To set it up, follow these steps:

Go to Settings > Select Network > Select Advanced settings > Select IP settings > Change the "IPv6" setting from "Automatic" to "Manual."

Enter your IPv6 address, subnet prefix length, and default gateway information provided by your Internet Service Provider (ISP).

Save your changes.

I hope this helps.

How do i install IPv6?

"How do i configure it and where do i get the info or network addresses to do so?"

IPv6 on xbox one may assist you.

Hello John, sorry to hear you're having trouble with your connection.

Once you turn on IPv6 in your modem/router it should automatically connect on your console. If you have turned it on and it's not connecting then that suggest your service provider may not support it or the plan you have doesn't. I'd recommend getting in touch with them for more help.

Hello Mario J! I'm Kris and I'd be happy to help you with your question.

If this is on one of the consoles, it should be automatic. If its not automatically switching to IPV6 then you can change the IPV6 from auto to manual and put in the and put in the address/subnet/default gateway.

Please note you will need to make sure IPv6 is enabled on your router and supported by your ISP as not all of them support IPv6 or set it up automatically.

it says IPv4 and service info is unavailable

I called Verizon as I have Fios 1 Gigabit internet and they told me IPv6 has not been rolled out yet in Pittsburgh, PA.