How do I actually get my account back?

ImYou · Aug 17, 2022

My account that I've had for 11 years was permanently suspended over a month ago, I submitted a case review and it was not approved less than 5 minutes later. There's no way an actual person reviewed it and its the generic harassment/threats one, even tho I haven't done anything close to that. I've spent thousands of dollars and half of my life with that account and can't get in contact with anyone to get help. This is ridiculous and downright infuriating that I lose a decade of progress and thousands of dollars of content for something that never happened. I can't even sign in to the support page with the account and have to use this one. I will not stop until my account is unbanned because it didn't deserve the ban to begin with.

:)

Smwutches

If the enforcement team upheld their decision, there is nothing else that can be done.

-Mador

Unfortunately, I think your only option is the account recovery form.

Sodangidni

Hello, Bobel C. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

I’m sorry to hear you’re having trouble retrieving your Microsoft account.

As you don’t recall the email address, you may want to try recovering your account by submitting the account recovery form but using instead a previously linked phone number or previously created Skype username (is not the same as our gamertag)

The form can be accessed here:

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Thanks for your attention,

Arturo.

Note: Please refrain from sharing personal information, including email addresses, gamertags, etc. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

kyle_m4496

Unfortunately not, your email being removed from the account makes it impossible to recover.

Please reach back if you have further questions.

Regards,
Kyle

kyle_m4496

Hi Razvan. My name is Kyle and I'm an independent advisor.

It sounds like your account may have been hacked. Have you received any emails recently about your Microsoft account's security information being changed?

Thanks,
Kyle

How do I actually get my account back?