How do I access my in-game Pre-Ordered items for Modern Warfare 3?

Angel Mendez1 · Nov 2, 2023

I a little bit confused and worried at the same time, I recently pre-ordered the Vault Edition for Modern Warfare 3 sometime in October. I received everything from pre-ordering the Vault Edition digitally through my series X, and was even able to play the open beta without having any issues. However, when I booted up Modern Warfare 2 yesterday to pre-download the campaign for Modern Warfare 3, all of my pre-ordered items that I had received had disappeared, instead replaced by a message saying to pre-order the vault edition again to play the campaign a week early. If anyone could help me solve this issue I would greatly appreciate it.

:)

The Chad118

This did not resolve the issue. I still do not have the option to access Modern Warfare. It only shows options to pre-order Modern Warfare 2, Play Warzone, or Purchase Vanguard. If I view it in the store it says I own the game.

David Wirsching

Hello Angel M, My name is David. I am an independent advisor, happy to help you today.

I'm sorry to hear that you are having problems with your pre-order. Here are some steps you can take to try to resolve this issue:

Check the status of your order: Go to the orders section of your Microsoft account to check the status of your order.

Check your game library: If you don't see the game in your library, you can search for it in the Microsoft Store.

Restart your console: Sometimes a simple restart can solve many problems. Press and hold the Xbox button on the controller to open the Power Center. When the options appear, select Restart console.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards.

The Geeky Panda

I never cancelled my pre-order, paid off my PC but I am switching my Modern Warfare 3 pre-order for the 360 version of BF3.

Magik Manny

Yes, I know. But when I go to the item in the store to download it it says that it is unavailable. I have tried restarting my xbox and removing my account from my xbox and reloading it. I know that the transaction when through for the pre order because under
my games it shows Infinite Warfare and Modern Warfare 4 pre order awaiting release.

Five Ft Midget

I have pre-ordered modern warfare 3 and i am having the same worry...

How do I access my in-game Pre-Ordered items for Modern Warfare 3?