How do I access my account without the phone number?

I do not have access to the phone number linked to my account. When I try to sign into my account on a new device, the login requires a code from the old phone number. How do I access my account without the phone number?I am trying to sign in to a different Xbox One than my personal Xbox. I am unable to access my personal Xbox at present. I cannot get into my Xbox Microsoft account to change my verification phone number without the old phone number, which I no longer have.

When you first setup two step verification (where it sends a verification code to your phone number when logging in) it wouldve provided you with several backup codes (meant for this exact sort of situation) and told you to save them in safe place.

You can use one of those codes instead when it asks you for a code.

If on the off chance you didn't save those codes then unfortunately your account wont be recoverable. Those backup codes are your absolute last resort for regaining access to the account in this sort of situation. This is also why its so very important to keep your account information up to date.

Ok i will try to contact my phone provider to see if i can get access to my old number, but is there an option to cancel my subscription without access to account?

If you had 2FA enabled on the account and you changed phone number without updating the account then you can't use the recovery form due to 2FA and support cannot access the account without the code sent to your old number as they are unable to access that account and are not allowed by law.

The account holder has a responsibility to update their information on the account when it changes.

What can I do as I cant reach my account anymore becausel my phone number does not exist anymore so I cant reach the account that is the problem! I'm trying to reset my ea sports account now it wont give me access code because of that phone number

I would definitely do that but unfortunately with all the social distancing stuff going around, I can’t use a friends phone. That and my parents aren’t the greatest people in the world too.