How do get customer support to verify its me to log into my xbox account?

Discus and support How do get customer support to verify its me to log into my xbox account? in XBoX Accessibility to solve the problem; I have filled out the recovery form twice now to the best of my ability. The form is outdated and does not provide options to verify with paypal or... Discussion in 'XBoX Accessibility' started by Lawrence Andriese, Aug 9, 2023.

  1. How do get customer support to verify its me to log into my xbox account?


    I have filled out the recovery form twice now to the best of my ability. The form is outdated and does not provide options to verify with paypal or series x. Instead it asks to verify with credit card which I do no use on my account for instances such as these where my account is compromised. I contacted customer support the guy could not unlock the account for me because the only way is to use the account recovery form. I no longer have access to the old number and the old number isn't currently active when I tried to reach out to the possible new owner. I need to unlock my account as I have at least $1,000 worth of content I have accumulated over the past years. This is so unacceptable.

    :)
     
    Lawrence Andriese, Aug 9, 2023
    #1
  2. Um some stuff Win User

    Some guy hacked my account. I hear I'm not the only one.

    I never said he logged into my account without my info. I contacted support but it won't really help. A customer support agent even verified that Microsoft won't do anything unless it's a major issue in the company. Out of all the Xbox customers, about 0.00001%
    of the people are hacked by this guy. It's really sad that they don't care about the well-being of their customers. -.-
  3. GC328 Win User

    Error Loop when connecting to Xbox Live with Security Proofs

    This happened to me today. All I need to do is to verify my xbox live email and password. But if you're getting an error verifying your account when prompted, then its best to delete your profile and recover it again. That will do the account verification
    thingy.
  4. Paul 0316 Win User

    please anyone help, trouble with outlook

    i can use xbox and xbox.com but i wanted to do other things like join the xbox rewards programe

    when i try it asks me to sign into my microsoft account and when i do it says a it needs to verfiy my account so it sends a email to the account it wants to verfiy so i can access it :(

    its like a horrible circle

    i dont know how i expected to get the verify email when i cant get into outlook because i need to verify it lol

    its a stupid system
  5. JosephCraftHD Win User

    Unable to log into Xbox Account

    Alright, there seems to be some confusion here. I cannot log into that account because not matter how many times I change my password, no matter how many times I verify my ownership of the account, it still tells me I am temporary blocked. I've called
    1-800-4MY-XBOX and I have been directed here. So don't tell me to call customer support. No offence to anyone here. I really do appreciate the help. But can I get some who knows what they're talking about?

    Here is a step my step photo walk-through of my issue:

    1. I am prompted to log in. I proceed.

    [View:http://i.imgur.com/kTivF8z.png]

    2. I am told my account is temporarily blocked. I then hit continue.

    [View:http://i.imgur.com/oJyf8hA.png]

    3. I am then told that my Outlook account is temporarily blocked.

    [View:http://i.imgur.com/6ewluFC.png]

    Then I am automatically logged out.

    I hope this helps.
  6. Sloth192k Win User

    Multiple users under my Microsoft account Xbox series sss

    I also have two step verification on and I have to verify my account through my email or phone that are both hacked. I tried to sign in on a computer and now it's saying I've tried too many times to log in. So I cannot access my account at all. I have to someone contact me or get a recovery code. How can I do this? I'm lost here. I'm getting screwed over by the second while I cannot speak with tech support.
Thema:

How do get customer support to verify its me to log into my xbox account?

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