How do digital games link to an account?

Discus and support How do digital games link to an account? in XBoX Games and Apps to solve the problem; Hi i have 150 games on my xbox but when i go on xbox.com and click my games it only says i have 88. Does this mean if my xbox breaks and i get another... Discussion in 'XBoX Games and Apps' started by Kyle732, May 17, 2019.

  1. Kyle732
    Kyle732 Guest

    How do digital games link to an account?


    Hi i have 150 games on my xbox but when i go on xbox.com and click my games it only says i have 88.

    Does this mean if my xbox breaks and i get another ill only have 88 games when i put my account in? Or will i have my 150+ like i do now

    Mainly its missing all of my 360 games linked to the account but theres also some games like Forza Horizon 2 and Forza Motorcross 5 (ONE Games) that dont show on My Games on xbox.com. Very strange, 88 and 150+ is a huge difference.

    :)
     
    Kyle732, May 17, 2019
    #1
  2. Jedi Scotty Boy Win User

    How do digital games link to an account?

    The licence is tied to your gamertag and whatever console is set as your home xbox. Other gamertags will not be able to access them. They can only do that if the other gamertags are stored on the home xbox.
  3. XBF Erick C Win User

    How do digital games link to an account?

    Hey there Kyle,

    Thank you for reaching out to the forums with this question. Currently there is an active Service Alert that could be causing the numbers to be off from the console to the website.


    When you are on
    www.account.xbox.com/Mygames
    you will not see your 360 games so as you stated this is the large number of games that are missing. If you do not see some of your Xbox One games then it is possible you have them on your account through Game Sharing or maybe
    got a hold of them during the Free to play weekends. I would advise that you take a look at your accounts

    Order History
    to see if these games have been purchased on the account.

    Give this a try and let us know if it has helped.
  4. freerunninglou9 Win User

    How do digital games link to an account?

    this is rather odd I know it don't pick up 360 games any more im guessing that's were your missing some
  5. XBF Brad A Win User

    How do digital games link to an account?

    Hi Kyle,

    As many have stated any game you own digitally is yours forever. As these two games if you look on the store on the Microsoft site Forza motorsport 5 is currently unavailable. This is most likely why it disappears from your ready to install. And as others
    state any 360 games don't show up. SO in short any digital game you own you own for good and will be able to reinstall if you get a different Xbox.

    Thanks,

    Brad
  6. NinjaLunchBox79 Win User

    How do digital games link to an account?

    Its a license that is tied to your gamertag. Also remember if you let your LIVE lapse at all you’ll lose the Xbox One Games with Gold that you have aquired free.
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How do digital games link to an account?

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