how did my profile name get changed

Discus and support how did my profile name get changed in XBoX Accessibility to solve the problem; how did my profile name get changed a657f9e3-ad98-4c0b-b887-829d49c6769b Discussion in 'XBoX Accessibility' started by 3c987881-6165-483f-8ac6-5, Feb 16, 2022.

  1. 3c987881-6165-483f-8ac6-5
    3c987881-6165-483f-8ac6-5 Guest

    how did my profile name get changed


    how did my profile name get changed

    :)
     
    3c987881-6165-483f-8ac6-5, Feb 16, 2022
    #1
  2. 3c987881-6165-483f-8 Win User

    how did my profile name get changed

    i only have the one Microsoft account this is strange to me
  3. 3c987881-6165-483f-8 Win User

    how did my profile name get changed

    Yes, my correct profile is there. this Gamertag here -- spiritsky3 -- is not the correct one. how do i remove or re-add anything? i just don't get it. i am talking to someone here with a different gamertag-with my Microsoft account. yet there are 2 different gamertags---one with a 3 (which is wrong) and one without (which is right)
  4. Francia J. Win User

    how did my profile name get changed

    First, please sign in to https://account.xbox.com/profile to validate if you can see the correct profile from there, once confirmed, kindly try to remove and re-add your account again.
  5. 3c987881-6165-483f-8 Win User

    how did my profile name get changed

    Hi SpiritSkye3, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If this is your Gamertag, it can be managed by manually changing it when you're signed in. It can't be managed elsewhere only, by someone that has access to your account or your Xbox console.
    hello. thanks for reply

    NO this is not my gamertag. having issues signing into Xbox live lately. nothing changed in my Microsoft account username or password; the Xbox technical support tech had me delete my profile---of course, we were then disconnected-- then when i tried to redownload my profile, say all my services were blocked therefore could not redownload my profile but for some reason, so i connected wired instead of wireless and was able to download my profile but got an error message that there was a problem with my Microsoft account. so i went into my account online and saw this Gamertag. where did my Gamertag go? on the Xbox live sign-in account, my real Gamertag is there but Microsoft is showing something a bit different therefore cannot redownload my profile...idk, doesn't make sense to me. i shouldn't of let Xbox live tech support have me delete my profile. since KNOW all my credentials, did not think it would be such an issue.
  6. Francia J. Win User

    how did my profile name get changed

    You may have entered a different Microsoft account. Please make sure that the domain is correct, SpiritSkye3.

    Please sign in under all Microsoft account that you own to test it out.
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how did my profile name get changed

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