How dare you double debit my bank account for game pass?

this happened to me too in feb so I disputed it from my bank and they charged me again because of the dispute!!!!!!!!!!

Hi there,

I'm afraid that nobody in the forums can assist with payment related issues, you will have to contact Xbox Support. The contact options available for Xbox Support can be found at https://support.xbox.com/contact-us

Is there a chance your bank/debit card ect has been compromised and someone else is using it to buy in game coins on their live account?

If you monitor your account and it happens again immediately notify the bank of fraudulent behavior, depending on the amount of time that has passed since the other transactions the bank may reverse the charges for you. Report the fraud no matter how long
it's been so they have it on record as reported.

I'd also advise you to suspend and replace any ATM/Debit cards on that account.

I'm sorry to hear that you're having trouble purchasing the PC Game Pass. Here are a few things you can try to troubleshoot the issue:

Double-check your payment details: Make sure that you've entered your debit card details correctly, including the card number, expiration date, CVV code, and billing address.

Check your bank account: Make sure that you have sufficient funds in your bank account to cover the cost of the PC Game Pass subscription. If you don't have enough funds, the transaction may be declined.

Contact your bank: If you've double-checked your payment details and have sufficient funds in your account, contact your bank to make sure that there are no issues with your card or account. Sometimes banks may flag a transaction as suspicious or fraudulent, which can result in it being declined.

Try a different payment method: If you're still having trouble purchasing the PC Game Pass with your debit card, try using a different payment method, such as a credit card or PayPal.

Contact Microsoft support: If none of the above solutions work, you can contact Microsoft support for further assistance. They may be able to help you troubleshoot the issue and find a solution.

I hope one of these solutions helps you purchase the PC Game Pass. Good luck!

I got a debit order on my account called > DL*MICROSOFT PANAMA 00PA and the stopped my card. Upon receiving a new bank card, I changed my payment option for myself (1 x PC gaming pass) and 2 x Ultimate game pass for both my kids on Xbox. A few days later I see 2 new debit orders for DL*MICROSOFT PANAMA 00PA with random amount that do not match the subscription amounts. I have checked ALL payment history and subscriptions for myself and entire family and there is nothing except Office 365, PC game pass and Xbox ultimate game pass. Only company with my new card details is Microsoft.

I did not and do not want to sign up for any business gaming Entertainment learning. I was trying to pay my Microsoft License account and do want you to refund my money back so that i can pay my annual license.

I think that your Microsoft payment system is so confusing that I paid the wrong thing and/or you debited my account as soon as I put in my new bank card details. PLEASE REFUND MY MONEY AND CANCEL ALL LEARNING COURSES WHICH I DONT WANT. The following appeared on my bank statement as recurring debit. Please cancel this debit

10/2023 19/10/2023 Recurring Card Purchase: Dl*Microsoft Panamá (Card 6380) -1 503.74

Please refund my South African Bank Account at Capitec Savings Account # **********

Mr GR CLARKE