how could i receive a bill from x box if i never ordered it?

I ordered some games for x-box. Money was taken out of my account. I have never received anything from microsoft. What a disappointment for a company. No wonder they are billionaires. Take your money and deny you.

Many thanks for the advice I will try the link and see how it goes.

The controller was ordered from Microsoft store via my X Box.

thanks but I have checked through billing, orders still nothing. I bought it directly off of x box’s website and yet it says already redeemed

Hi all,

Sorry for reply so late but i have some guest this weekend

I tried bridging my connection from my laptop. Sometimes I have errors connecting on X-Box live and in some cases I can connect to X-Box live but it disconnected in two or three minutes. Seems like I have a NAT (instead I never received the message)

I think that it is a problem with hotel router, maybe the ports to play are close, because I turn off my laptop firewall.

Could you confirm if is a problem with ports?

It hasn't been solved yet. Whenever I fill in the recovery questions. I receive a mail that I don't have enough information. And I was wondering. There is a question with if I ever bought something. Does that count for minecraft too? Since I bought it from mojang and not microsoft. There is also a question about if I used X-box. And I only really used the x-box app. Not the x-box 360 or x-box one. So I don't know if that counts too. I never used skype or outlook on this mail. But I do know like 4/5 passwords I used on this account.