How come my madden nfl 22 no longer working on my xb1

Lawiltaye Robinson · Jan 12, 2023

My madden nfl 22 is no longer working on my Xbox one. I’ve had my madden nfl 22 for the longest all of sudden I try to play my madden game today and the screen says “ Either you’re a purchase was refunded or your pre-order was canceled if you didn’t cancel it make sure your payment info is current in settings” the game even still downloaded on my xb1 but I cannot play it.

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, we need to make sure that you’re signed in under the correct account where the game was purchased. Please sign in to https://account.microsoft.com/billing/orders and check if you can see the game order from there stated as “completed”. Once confirmed simply remove and re-add your account by following the steps below:

REMOVE ACCOUNT

1. Press the Xbox button to open the guide.

2. Select System > Settings > Account > Remove accounts.

3. Select the account that you want to remove, and then select Remove to confirm.

4. When you're finished, select Close.

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

ADD ACCOUNT

1. Press the Xbox button to open the guide.

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

3. Enter the Email address and the password.

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.

ItsGameOverNow

2k cant make an NFL game. Madden has all the rights for NFL. I don't know for how much longer

jonathanrivas2004

Do i need the xbox series X|S to play Madden NFL 22?

I'mAice

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

You can actually go to this page https://www.microsoft.com/en-us/p/madden-nfl-22...

Then select the free trial option on the upper right part of your screen.

nate dog 411

I am Playing Madden NFL 12 Befor Madden NFL 13 comes out in stores in August 28 of this year when August 28 comes then I play Madden NFL 13

How come my madden nfl 22 no longer working on my xb1