How come I get banned for a “Your mum joke”, but someone who’s threatening my life gets...

Using words like that are easier to find through a filter so suspensions are typically faster to hand out for that. Anything else has to be investigated and can take a bit longer and you won't always be told if/when action is taken. So it's possible they did receive a suspension as well.

Hi the guy in question is different to the one I messaged. The guy that threatened me was about 4 months ago and received no ban. While i was banned today for the statement above. I’m fully aware that what I did was against the policy of Xbox. But am very confused how i was banned for seemingly nothing compared to what he did.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this ELISWILLIAMS

Would be great to assist you on this one, but unfortunately no one here including Microsoft customer support is capable to assist you with suspensions or enforcement actions.

Because is not possible to access to your account and enforcement details.

The only way to do it is via this site: https://enforcement.xbox.com/ there you can view your enforcement history or start a case review if applicable.

If you want to know how to submit a case review, you can use this link:
https://support.xbox.com/help/family-online-saf...

As an extra advise, when someone else insults you. Please don’t reply to that player, that is only ends bad for you even if you’re “defending” yourself
Just ignore the message , report and block the player

Probably this guy if proven guilty is going to receive a suspension as well
Can take less or more depending on the workload of the enforcement team

Hi, I don't know exactly what this guy told you (no need to share the messages)

Probably the guy has banned and you didn't notice.

If you feel that is necessary to report them one more time please do it

Its sad Microsoft has no idea what a profane word is. Nor do they know what abusive or threatening remarks are. You can't ban someone for calling a pathetically worthless child that when they threaten to shut your internet off and I get banned for calling
someone pathetic? And the other kid who is a booter gets no bans? Tell me how that makes sense