How can microsoft remove a hacked Microsoft account

Discus and support How can microsoft remove a hacked Microsoft account in XBoX Accessibility to solve the problem; I have a account that got hacked a couple of months ago can microsoft delete a hacked account or the hacker needs to delete the account?... Discussion in 'XBoX Accessibility' started by fa205293-0a57-4062-b18f-b, May 6, 2023.

  1. How can microsoft remove a hacked Microsoft account


    I have a account that got hacked a couple of months ago can microsoft delete a hacked account or the hacker needs to delete the account?

    :)
     
    fa205293-0a57-4062-b18f-b, May 6, 2023
    #1
  2. Wille M. Win User

    How can microsoft remove a hacked Microsoft account

    Hi, I hope you're doing great out there.

    I'm Wille, an Independent advisor and I am here to help you with your concern.

    I'm sorry you're having this issue, as I understand your concerns about the privacy of your account and how annoying not being able to access it can be. Situations where our email account with personal information, contacts, messages and even our documents are really involved are a little more delicate.

    When the hacker manages to change the password, and the account alias, it is because he also has access to security information, as well as, cell phone, alternative email that you yourself registered in your account.

    Unfortunately, when the hacker manages to change the account's security information, the account is hardly recoverable. That's why it's very important to keep your security info up to date and use different passwords across all platforms.

    Even if you create the account with the same domain as before, you will not be able to view your games, subscriptions and emails, as it is a new account.

    I'm a user like you and there's not much I can do in the community as visibility is public. Contact MSA Support and see if you can follow the Account Takeover (ATO), investigation is done on a case-by-case basis.

    https://support.microsoft.com/en-us/account-bil...

    https://support.microsoft.com/en-us/account-bil...

    Hoping that everything works out for the best.

    I hope I helped you. Hugs!
  3. Nursemorph Win User

    I got my account compromised by someone and they changed my email.

  4. NerdHolly Win User

    Account hacked

  5. Kathy A. Win User

    Xbox Account suspension.

  6. Mellerker39 Win User

    How does xbox not do anything about this??

    I get hacked all the time and not sure how to protect my account it's Microsoft fault when comes to hackers hacking my gamertag and don't know how to get three of my gamertags to be remove with these hackers.I don't find it safe on xbox live at all.
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How can microsoft remove a hacked Microsoft account

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