How can I update when I am receiving two error codes, 0x80073cf9 and 0x80070490?

Hi Melcg.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Like all users of this community, I don't have access to your data or your account. I can only advise you based on my knowledge and experience.

I'm sorry for the issue you're experiencing. The error indicates a problem during the update phase. I don't know which procedures you've followed, so I'll try to provide the ones I believe might be useful for you.

As first you could try resetting the store cache.

Reset the Microsoft Store cache:
Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Even though it might seem obvious, it's always best to ensure that our PC and all drivers are up to date.

If the issue remains, you can also try to remove and reinstall Gaming services.

To do this you must press the Start button on the taskbar,
type 'powershell,'
right-click on Windows PowerShell, and then select 'Run as administrator.'

In Windows PowerShell, type the following command and press Enter:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select 'Yes' when you receive the User Account Control (UAC) prompt.
Restart your device.

If the problem persists, it might be necessary to reset Windows or perform a clean installation. Lastly, if the issue is very recent, it could have been caused by an update, so you might try uninstalling the latest ones.

To proceed with the uninstallation, you can go to Settings -> Update -> Update History. By clicking on the latter option, you can view the list and select the most recent updates to uninstall.

I hope I've been helpful.

Kind regards
Renato

Error 0x80073CF9 is a severity failure error usually seen on the Windows Store Updates when they fail. ... In some cases, trying to download or update an app through the Windows Store causes the 0x80073CF9 error to appear, which stops all further app downloads and updates.

appuals.com/how-to-fix-windows-10-store-error-0x80073cf9

Hello Freddie P, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are going through. I was researching in one of the Microsoft forums and found this article (https://answers.microsoft.com/thread/8557ea29-5e7b-467c-bc71-b110d6eb449b)">https://answers.microsoft.com/thread/8557ea29-5e7b-467c-bc71-b110d6eb449b) Gerardo CG. independent advisor, shows that the solution to the problem can be solved by following these steps:

"Try resetting the Microsoft Store cache on your Windows device by following the steps below:

1. Press Windows key + R on your keyboard to open the Run dialog box.

2. Enter the command "WSReset.exe" without the quotes and wait for the process to complete. You'll know it's finished when the Microsoft Store automatically opens and the Command Prompt window closes. Please be patient as this may take a few minutes.

3. Once the process is complete, restart your PC before trying anything else.

4. Check if the problem persists."

Information Source (Credits): https://answers.microsoft.com/thread/8557ea29-5e7b-467c-bc71-b110d6eb449b

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

The error code I'm receiving is 0x80070490. I did the power cycles/power disconnects after researching the error code. The game is a digital purchase/download. I do not have the disc.

Hey there RaspiestLemur32!

Sorry to hear about the constant error messages! When you get a chance, please check out our

Error Code Lookup Page and run through all the provided steps there for the error code you're receiving. Please let us know how it goes so that we can best help out