How can I unsubscribe from an account I don't control?

Discus and support How can I unsubscribe from an account I don't control? in XBoX Accessibility to solve the problem; Right now I'm working through customer service to try and get back an account that was hacked. It is the account with my game pass, and it is set up on... Discussion in 'XBoX Accessibility' started by RyanH10, Feb 11, 2022.

  1. RyanH10
    RyanH10 Guest

    How can I unsubscribe from an account I don't control?


    Right now I'm working through customer service to try and get back an account that was hacked. It is the account with my game pass, and it is set up on a monthly recurring subscription. How can I end the subscription on the account?

    :)
     
    RyanH10, Feb 11, 2022
    #1
  2. OniColoSsus Win User

    How can I unsubscribe from an account I don't control?

    Hey RyanH10,

    Going through account recovery and customer support to prove your the account owner. If it’s getting close to the due date for your game pass subscription and you haven’t recovered your account. Contact the issuer of the card that’s on file to ensure you don’t get charged.
  3. OniColoSsus Win User

    How can I unsubscribe from an account I don't control?

    Thank you for the swift reply. And by cancelling the authorization it won't interfere with me subscribing on another account?
    They would both be for game pass so it’s possible the card issuer would block the transaction since it’s for the same thing. If you do go this route I would ask them just to make sure.
  4. RyanH10 Win User

    How can I unsubscribe from an account I don't control?

    Thank you for the swift reply. And by cancelling the authorization it won't interfere with me subscribing on another account?
  5. David Hedges2 Win User

    I keep getting popups for Age of Empires IV: Anniversary Edition X-box game- I blocked all Xbox popups but it still keeps coming up - How do I get rid of this from happening ?

    How do I unsubscribe from this thread???!!!!!

    Can this get any worse????
  6. dkNigs Win User

    Netflix update is terrible

    Xbox Select now brings up no options. I don't pick up my controller unless I'm playing games, so if this remains I'll be unsubscribing from Netflix.
Thema:

How can I unsubscribe from an account I don't control?

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