how can I track or void an xbox gift card?

Hi Nayer Nia!

Thank you for your contribution to the Microsoft community.

We totally understand that you want to deactivate the gift card you have. Just a reminder, we are not able to deactivate that card here on our end since we do not have the option. However, our dedicated Xbox support will be able to assist you with deactivating and possibly consider your request.

For you to be able to contact our dedicated Xbox support, please access this link https://support.xbox.com/en-US/contact-us. When you are on the page, you will see an option to reach them through call or chat.

Hope this helps.

Welcome YanYannn

Microsoft Community Moderator

Hello, first it's a pleasure to be able to help you today.

My name is

Welcome to the community. I hope I can help you in the best way.

Hello StoneyCamera949, the best way to get help for code errors, Tokens etc. is by contacting Microsoft support.

Click on the link below, contact us through the chat and ask to be transferred to the advanced department.

https://support.xbox.com/en-US/contact-us

Best regards,

hello need to upgrade my MSFS 2020 how can upgrade with a xbox gift card or microsoft gift card?

Hello liv vanst,

Thank you for contacting the Xbox Support forums. If you received a Roblox gift card, you may need to redeem it directly through Roblox. You can view how to view a Roblox gift card here: How to Redeem Gift Cards – Roblox Support. If you are having difficulties redeeming an official Roblox Gift card, you may need to contact Roblox support directly.

However, if you have an official Microsoft gift card, we can most definitely assist. Most of our gift cards will have steps on how to redeem them on the back of physical cards. Please visit: How to redeem gift cards and codes | Xbox Support for steps on how to redeem a gift card on an Xbox console, PC, or mobile device. If the code is appearing invalid, you may need to confirm the region of the card, try on another device, or look for any errors that may mention that the card has already been claimed.

I hope this helps!

-Tali

How can I access the gift card? In my order history when I purchased the gift card it says i got "miscellaneous credit" of $1.25 added to my microsoft account, not a gift card.