How can I send a message

Hey there ladies and gents.

We suggest if it hasn't already been done to
Start
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tend to change! We will be locking this thread in order to minimize the spam and necro posts.

You may have to reinstall the app, also try signing in and out of your account after you reinstall it.

You can do it on Xbox.com, from the console and from the app. Try in all.

I did, do you know how to fix it?

Try signing in and out and closing and re open the app also check if your app is up to date