How can I remove age restrictions in MS Store?

Discus and support How can I remove age restrictions in MS Store? in XBoX Accessibility to solve the problem; [img] I've been trying to install Modern Combat 5, but it keeps showing this despite changing my birth date. e83cfec7-ac87-4f1d-be81-e939a6131862 Discussion in 'XBoX Accessibility' started by Kushal needs help, Apr 26, 2023.

  1. How can I remove age restrictions in MS Store?



    How can I remove age restrictions in MS Store? [​IMG]
    I've been trying to install Modern Combat 5, but it keeps showing this despite changing my birth date.

    :)
     
    Kushal needs help, Apr 26, 2023
    #1
  2. Kushal needs help Win User

    How can I remove age restrictions in MS Store?

    I've changed it such that it's more older than I actually am but still doesn't fix the issue
  3. Kimmy_24 Win User

    How can I remove age restrictions in MS Store?

    Were you able to play or install any 17+ games before, Kushal? If your account is set up as a child then you’ll need parent or organizer account to manage your settings.

    Please also open the Microsoft Store, then click on the profile picture in the top right corner. A pop-up box will appear allowing you to sign out then once signed out, kindly sign in again using the account that has the game then try installing it again.
  4. Kushal needs help Win User

    How can I remove age restrictions in MS Store?

    This account is supposed to be able to access contents in Microsoft Store which are rated 17 now, but I am not able to install them yet. It shows the same thing as it showed before.

    The game which I attempting to install is Modern Combat 5, which is rated 17+..
  5. Kushal needs help Win User

    How can I remove age restrictions in MS Store?

    Thank you for replying.

    The DOB in my account info is correct, still I don't seem to be able to install apps which are rated 17+ which I should be able to.
  6. Kushal needs help Win User

    How can I remove age restrictions in MS Store?

    This is my first time trying to install any 17+ game actually.

    Also it looks like I'm in a family group? But my account is the only one thats there.


    [​IMG]
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How can I remove age restrictions in MS Store?

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