How can i remove a phone number from a locked microsoft account ?

Discus and support How can i remove a phone number from a locked microsoft account ? in XBoX Accessibility to solve the problem; Hi, i just created a new account and want to add my phone number. But unfortunately, the last account got locked so i can't log into that account and... Discussion in 'XBoX Accessibility' started by Ta Minh Quan, Jan 28, 2025.

  1. Ta Minh Quan
    Ta Minh Quan Guest

    How can i remove a phone number from a locked microsoft account ?


    Hi, i just created a new account and want to add my phone number. But unfortunately, the last account got locked so i can't log into that account and remove the phone number. I need helps asap, thanks

    :)
     
    Ta Minh Quan, Jan 28, 2025
    #1
  2. Zahir_Ramathula Win User

    Can't add phone number

    Can you try this..

    Sign in to Manage how you sign in to Microsoft.

    2)Remove phone number in Account aliases.

    3)Add phone number to account.
  3. EndlerPlayz Win User

    My Account is Locked (From Microsoft Services) and I Can't Recover It!

    I ain't locked from my account, but I am locked from Microsoft Services. I have to input a phone number and verify my account to unlock it, but when I try to unlock it a while later, it is locked again and I have to verify using a phone number again. (Basically
    I am in an infinite, and annoying loop...)
  4. Nkosana23 Win User

    Change my phone number

    Hi. My name is Brilliant and I am happy to assist you today.

    To remove / add / update a phone number on your Microsoft account:
    1. Go to "Manage how you sign in to Microsoft" and sign in to your account: https://account.live.com/names/Manage

    2. Select "Add phone number" and follow through the process of verifying your contact details and adding it to your account.

    3. You can make the new contact the primary alias by selecting "Make primary".

    4. You’ll then have the option to remove the old email address or phone number from your account.

    Hope this helps resolve your query. Have a great day.
  5. Amirul Arif1 Win User

    Microsoft account hacked

    the hacked manage to delete the email i use for that microsoft account and changed his/her email as primary email,
    and also hacker manage to remove my phone number from the account also.

    so how can i prove its my account when hacker manage to delete my email use for the microsoft account and change all the my profile info??
  6. Hoskayra Win User

    How to recover my account when the number is wrong

    Hello Sasha Z, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    Note: This is a public forum therefore, I suggest you not share your personal information.

    I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search in Microsoft support and I found a publication where they mention how to change the phone number registered in the Microsoft account and I thought it was good information, which you should consider:

    Steps to do it with a mobile:

    Go to Manage how you sign in to Microsoft (https://account.live.com/names/Manage)">https://account.live.com/names/Manage) and sign in to your account.

    Select Add Email or Add Phone Number and we'll take you through the process of checking your contact details and adding it to your account.

    To make the new email or phone number the primary alias, select Make Primary.

    You will then have the option to remove the old email address or phone number from your account.

    Note: To ensure that users can't search for you in Microsoft Teams (free) by your old email or phone number, you'll need to remove it from your account. Remember that you can't remove a primary alias without having another phone number or email in your account, so you must add the new alias before removing the old one.

    To ensure that your changes are reflected in Microsoft Teams (free) on your mobile device, uninstall the app and reinstall it from the Google Play Store (https://aka.ms/androidteams) or iOS App Store (https:// aka.ms/iosteams).

    Once the app is reinstalled, sign in to Microsoft Teams (free) with your new email or phone number.

    To change the phone number through a PC:

    It's easy to update or change the email address or phone number associated with your Microsoft account.

    Go to Manage how you sign in to Microsoft (https://account.live.com/names/Manage) and sign in to your account.

    Select Add Email or Add Phone Number and we'll take you through the process of checking your contact details and adding it to your account.

    To make the new email or phone number the primary alias, select Make Primary.

    You will then have the option to remove the old email address or phone number from your account.

    Note: To ensure that users can't search for you in Microsoft Teams (free) by your old email or phone number, you'll need to remove it from your account. Remember that you can't remove a primary alias without having another phone number or email in your account, so you must add the new alias before removing the old one.

    To ensure your changes are reflected in Microsoft Teams (free) on desktop, sign out and sign back in with your new email or phone number

    Information Source (Credits): https://support.microsoft.com/office/cambiar-el-número-de-teléfono-o-la-dirección-de-correo -electr%C3%B3nico-en-microsoft-teams-gratis-ac25973e-ad82-41c8-a8f8-47bf40c69580#ID0EBD=Desktop

    I will be attentive to your response, greetings

    Sincerely,
    Oskayra.
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How can i remove a phone number from a locked microsoft account ?

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