how can I regain access to my premium solitaire collection? it is paid up until June 20222...

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

You will be needing to reach out to the game support in that way they can check it for you. Here you go: https://microsoftcasualgames.zendesk.com/hc/en-...

I have lost access to my Premium Edition as well that doesn't expire until October. Once I completed the update to the Windows Anniversary Edition, 1607, is when this happened. Every now and then (maybe 1 in 10 times) it will come up as Premium Edition,
but most of the time it doesn't. I'm having no trouble with the Microsoft Mahjong Collection only the Microsoft Solitaire Collection.

Since upgrade to Win 8.1, Premium user bonus button entitled "Give me an Extra Deal" in (paid-up for a year) Premium subscription for Microsoft Solitaire Collection closes app. Other button entitled "Give me a Wild Card" does work. correctly. No "Upgrade
Available" in Store available for installed Premium MS Solitaire.. I am hesitant to uninstall/reinstall for fear I will need to pay again. Unsure how my account is linked to the Xbox name given me by the game. Can you help?

I subscribed to the Premium (one year) Microsoft Solitaire Collection yesterday after my one month was up. I think it's a rip-off since no second round of Star Club games is available yet. I think those of us who have paid the one year premium should be
reimbursed somehow until they have more games ready. It shouldn't have been advertised or offered if it wasn't ready!

Kat

I am not using Microsoft Solitaire Premium.

In Microsoft Solitaire Collection there is.

"Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.