How can I recover my Xbox account now have change my phone number and can’t get into...

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

Try to wait after 24 hours, then the only best option to make sure you can recover your account is to request via the account recovery webform here on this link:

https://account.live.com/acsr

Note: Make sure not to attempt any access to the account within the 24-hour period to make sure the system will refresh.

After submitting the request, you will receive an update from them within 24 hours.

If after 24 hours and your account is still blocked, you can request to unblock the account by submitting the account reinstatement form here at this link:

https://www.microsoft.com/en-us/concern/Account...

Thank you for your time. I hope you have a great day!

Hello I have Ben trying to get into my account for about half of a year now my account was locked out but it isn’t anymore and I don’t know my password and I can reset it because it sends it to a random phone number or a phone number I don’t have anymore but on my Xbox I have the account I’m trying to get into but when I try to reset password it still sends it to a unknown phone number so I can get into the account but I can’t reset the password is there still anyway I can reset my password or am I just stuck with the unknown one I have now

Also I am scared to guess my password to many times and lock my account out again

My account was hacked yesterday also and now I am not able to recover any of it. They changed deleted my email and my phone number even after changing it multiple times. Anyway to retrieve this. My profile had lots of items on it.

As I have detailed many times above. I can get through the process you are describing and it tells me the account is recovered, then the final step, as it is logging in says the account is suspended and that I need to enter a phone number...

Just to play along for a minute... Even if I was able to recover all 5 accounts and my kids happily went off to play... When Microsoft suspends them next week, my phone number still won't work!

MY PHONE NUMBER BEING BANNED BY MICROSOFT IS THE ISSUE, NOT THE ACCOUNT SUSPENSIONS!!!!!!! (the latter is a different issue)

I did fill out the form already but I honestly don’t know what question I’m getting wrong. This account was made almost 10 years ago and I can’t remember the password to get into the email attached to the account, and can’t remember the contact phone number. I struggled with addiction for a long time and a lot of my memory is not what it used to be. Those are pretty much the only questions I could be getting wrong. I know the password to get into my Microsoft account but when I tried to change it when all of this was going down I had to change my contact phone number so I could get a verification text but it said it wouldn’t be updated till next month.