How can I recover my Meta Account that I have no access to anymore?

Hi NSProish,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to your Meta account. I understand that you don't have access to your authenticator and recovery code.

Please note that in this Xbox public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

What I would recommend is for you to post in Meta community so you can be assisted by Meta Support admin team. You may use this link:

https://communityforums.atmeta.com/t5/Get-Help/...

In addition, you may check this thread and see if the solution that was shared by some users will work on your situation.

https://www.reddit.com/r/facebook/comments/1gwv....

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regards,

Alvaro

Hello Evan, and welcome to the Xbox Community! I'd be happy to help you today.

Please note that we are unable to assist with account-related matters in the forums, as we do not have access to user accounts. We are here to provide suggestions and support where possible.

Just to clarify, you mentioned your account was hacked two years ago, what exactly happened during that hack?

Usually, your Xbox account is tied to the same Microsoft account. You also said you have access to the email, does that mean you didn’t create your email directly through Outlook, but used a different domain instead?

Thanks for sharing as much detail as you can!

i am having the same problem but the email i use to recover my account is not accesible anymore so i cant get back into my account and i tried to change the email address for it but i can not access the email i use for my xbox account

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your subscription problem.

Do you still have access to that account? 23232

If you do not have access to the account anymore, I would suggest recovering it so you can cancel the subscription. But in any case you cannot recover it anymore, I would suggest reporting this to your bank right away to stop any incoming charges from that account.

Does anybody know how to change your security question or how to recover the answer? I have my account and can access it but can not do certain things due to not remembering my account security question. Any suggestions?