How can I recover a hacked account when the email has been changed?

Discus and support How can I recover a hacked account when the email has been changed? in XBoX Accessibility to solve the problem; Someone hacked my email and used it to receive a verification code to update my Microsoft login and password. I cannot recover the Microsoft account... Discussion in 'XBoX Accessibility' started by Frankie Locricchio, Jan 31, 2023.

  1. How can I recover a hacked account when the email has been changed?


    Someone hacked my email and used it to receive a verification code to update my Microsoft login and password. I cannot recover the Microsoft account because I have to login to request a chat or call back, and I can’t login because the hack changed the login information. It’s a merry go round. We can see the updated email in my sons Xbox profile, complete with their name and credit card info (or someone else’s, who knows), but we cannot change the account t profile or remove that email from his Xbox. There is no way for us to remove this new email as the owner of the account without losing all his games and purchases, that I can see. Does anyone have any remedy to protect our significant investment in his Xbox? I do not care about the actual Microsoft account. Is there a way to transfer his purchases using his gamer tag and login? Of course no actual agent from Microsoft can be reached.

    :)
     
    Frankie Locricchio, Jan 31, 2023
    #1
  2. CIDkidzPILLZ Win User

    Account Issue.

    If you believe that your Microsoft account has been hacked or compromised. I would suggest that you take a look over the following information provided in the following link. How to recover a hacked or compromised Microsoft account. It will likely prove the best information to potentially solve the issue you're facing if the account has been hacked or compromised.

    Here is additional information pertaining to if your account has been locked. Account has been locked.

    Here's the information from Mojang in relation to changing your email address associated with the Mojang account. Changing Your Email Address (Mojang Accounts)

    I hope that this info proves to be useful in your situation. Good luck!
  3. khizar hasan1 Win User

    Minecraft account

    Yes I changed it multiple times but the hacker changed the verification email my Microsoft account has been recovered but the Xbox account where we have to login to play games like forza or minecraft has been hacked
  4. Jay_answers Win User

    Account hacked

    Email hacked and also xbox hacked. Sorry to hear that.

    All you can do is recover your email account first (and see what else has been compromised), and then recover the xbox account (and any other accounts that were compromised from the stolen email account).
  5. kyle_m4496 Win User

    Minecraft account issues(XBOX, MICROSOFT)

    There is sadly nothing that can be done. It let you create a new account using the same email, which means your account has either been closed permanently or hacked and the email was changed. Either way, it is too late to recover it.
  6. Iceyz16 Win User

    My account has been hacked by someone

    First of all, yesterday my account has been hacked and my email has been removed. Same goes to my phone number. Now, I lost access to every microsoft products. I already filled in the recovery form many times and still cannot recover it. When I called the microsoft department, there is nothing else they can do other than terminate my ORIGINAL account and I need to re-buy all the microsoft product. I still access the microsoft authenticator but the email is change to the hacked one.
Thema:

How can I recover a hacked account when the email has been changed?

Loading...
  1. How can I recover a hacked account when the email has been changed? - Similar Threads - recover hacked account

  2. I'm not able to log into my Minecraft account after recovering a hacked Microsoft account...

    in XBoX Games and Apps
    I'm not able to log into my Minecraft account after recovering a hacked Microsoft account...: So last month my phone broke and i wanted to transfer my authenticator app but turns out Microsoft told me that my account was on hold for 30 days for security information being changed but 2 days...
  3. i have a different Microsoft account that was hacked and I have not been able to recover...

    in XBoX Accessibility
    i have a different Microsoft account that was hacked and I have not been able to recover...: I have had a hotmail account since I was a kid. that account is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. I made it with a random name because my mom convinced me that...
  4. How can I fully recover my hacked Microsoft account and stop unauthorized charges,...

    in XBoX Accessibility
    How can I fully recover my hacked Microsoft account and stop unauthorized charges,...: My Microsoft account was compromised, and I’ve been unable to regain full access. I had an active Xbox Game Pass subscription and purchased Minecraft through this account. After recovering access...
  5. Can I recover my hacked account without having access to its email?

    in XBoX Accessibility
    Can I recover my hacked account without having access to its email?: So my main Microsoft account from which my Minecraft account was linked, just got hacked. The hacker changed its email and password, and I no longer have an access to it. Can I recover it because...
  6. My Microsoft account was hacked how do i recover

    in XBoX Accessibility
    My Microsoft account was hacked how do i recover: My Microsoft account was hacked how do i recover it because they said my information isn't enough my xbox gamer tag is SUSSYRED8491 but when i log in it make me create new account before there was...
  7. My Microsoft account was hacked and my email got changed , what can I do to recover my account?

    in XBoX Accessibility
    My Microsoft account was hacked and my email got changed , what can I do to recover my account?: My Microsoft account was hacked and my email got changed , that account was also used for the Xbox windows app and I don't know what to do and Microsoft support is not helping either it says that...
  8. Method to recover a hacked... and subsequently banned.... Xbox gamertag account?

    in XBoX Accessibility
    Method to recover a hacked... and subsequently banned.... Xbox gamertag account?: At issue: 1) Xbox gamertag account/proile hacked. 2) The gamertag associated with the email of my Microsoft account was changed by the hacker. 3) My true gamertag account/proile was banned....
  9. How can I recover my Microsoft account if it was hacked and the recovery form keeps failing?

    in XBoX Accessibility
    How can I recover my Microsoft account if it was hacked and the recovery form keeps failing?: Hello Microsoft Team, I’m urgently trying to recover my Microsoft account, which was recently hacked and taken over. Someone changed the recovery email and password, so I no longer have access to...
  10. Help recovering or permanently delete my hacked Xbox and Microsoft account

    in XBoX Accessibility
    Help recovering or permanently delete my hacked Xbox and Microsoft account: Hi, i was trying to sign into my old Xbox account: "Zaypro711" today and when i tried to sign in my account:"sh***@gmail.com" i got an error saying: (fix this on the web) so i to sign into my old...