How can i login my own microsoft account in minecraft but not the guy who stole my ex...

Hello! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

I recommend that you follow the account recovery process offered by Microsoft to regain access to your previous account.

In the following link you can follow the step by step process to recover your account: https://account.live.com/acsr

From there you can use a new email address to recover your account and have the Microsoft team contact you.

I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.

My computer got a virus that stole my minecraft launcher token. Can the token be reset to stop the person who stole it from using my account will the token be reset automatically after a period of time?

I have the exact same issue the hacker stole my account by somehow going into security info and changing the password and email to his making it impossible for me to login. The hacker also then decided to make a new account with my email and password leaving me with no minecraft account. I have proof that I own the account. Please help!

Hi, i am able to login to my microsoft account fine, but when i login to the minecraft launcher now it says i dont own minecraft java anymore and i know it was hacked because my friend said someone changed my minecraft name.

Hi Geri,

Thank you for reaching out.

Firstly I can confirm that it is a Microsoft Account. The issue is that the account was created using my ex-husband's Microsoft account, which I can not access.

I can not legally login into his account and so I want to move all of my son's game profiles off my ex-husband's account to merge onto a new profile. The only way to do this is to be able to access the existing account, which I don't have access to.

Since my son plays the Xbox and not my ex-husband, my ex-husband left the Xbox with his son when we separated.

How can I verify that the game accounts on the Xbox belong to my son when they are registered on my husband's Microsoft account. I can't provide order history as I can't access the account to provide it.

Thank you.