How can I log back into my Microsoft Account?

Hi there Alex C.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with what looks like a compromised account. Please keep in mind, this is a user forum, we are not Microsoft.

The transaction ID cannot be used in recovery, you must use the tools provided by Microsoft.

The first idea to find your email is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

Once you have found the new alias, you can recover the account using the Account Recovery Form: https://account.live.com/acsr]

Make sure to complete it in an area you would usually access your account from. It is important to be consistent with this form, you can complete the form twice a day everyday until your regain access to your account. Repeating this will increase your odds of recovery.

Here are more tips to follow with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

Hello, Chris! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

I would recommend you to fill out the account recovery form for that email to which you no longer have access to avoid having to enter an alternative email address. When you recover your account you will be able to log in normally no matter what device you use.

In the following link you can follow the step by step process to recover your account: https://account.live.com/acsr

From there you can use a new email address to recover your account and have the Microsoft team contact you.

I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge.

Hi Lucas,

So the email that used to be used to log into minecraft has a microsoft account. When I log in to the microsoft account specifically, I'm not sure if the account has been migrated. Like I said, I can't figure out how to log into an account to download minecraft.

Honestly, maybe the account was migrated but to a stolen microsoft account? If that was the case, how would I get my game back?

Hi, I hope you're doing great out there.

I'm an Independent advisor and I'm here to help you with your concern.

Before answering it, I would like to say that it is a pleasure to interact with you in this thread.

First, you'll need to try to remember your email, so you can use the security options (alternate email, phone number, authenticator app) you registered to reset your password.

You try to find the email address you have with the link recommendations: https://support.xbox.com/en-us/help/account-pro...

Check your email accounts for messages about your Xbox subscription. This can help you determine which email address is associated with your subscription.

On mobile, you can also sign in to https://account.microsoft.com/profile and verify that you are signed in to the Microsoft account you use on your Xbox console.

Let me know if you have any questions. I would be very happy to fix it.

Hoping that everything works out for the best. Best Regards, Caius!

Hi there - so I figured out how to download the Minecraft for windows game - I've installed it under my 'admin' account on the laptop - and I need to give access so my son can play the game under his account. Can you tell me the path to the exe file so I can copy it into his profile so he can play it. Or what's the best way to do this.

I thought I could just log into my microsoft store account when logged in under my son's user account but when I try to log into the microsoft store it asks for my pin which I type in but says it's incorrect. When I log back in under my user account on the laptop and log into my microsoft store account my pin works. So this is really weird.

Can you help me.