How can I link my Bethesda.net Account to my Xbox email? Everytime I try, I get an error....

Everytime i attempt ti log into my x box live, i am told that i need to confirm my email and password on my account. So, i do that. It gives me the same error code everytime. I’ve tried everything. I need help. I know its not an issue with my email or password.
The error code i recieve : 80072741

can anyone help me?

try deleting your profile and download it again

I currently have funds in my account. But everytime I try to purchase an item and have to use remaining balance on my credit card I get an error. And can not preceed. The only way I can get the item is not use my Microsoft funds. Why is this and how can
we fix this.

I have just created a new gamertag with a new email address and everything has worked fine.

When i try and recover my account that i am on xbox.com with it will NOT recover throws up the same error everytime 80072EFE.

My account is on my xbox one though.

Hi Sebastian, my name is Joel, I'm here to help you with any problems or questions you may have.

Sebastian, Microsoft only has a single method for account recovery and it is mandatory to know the email of the account, it is not possible to recover a Microsoft account with a username.

Go to https://account.microsoft.com/. Once there, they must click on the circle in the upper right corner of the screen. Then click login.

If as a user you do not have any of the recovery options connected to your account, you should click on the selection that says "I do not have any of these". When you click on that link, they will be sent to a Microsoft form. You must complete it, including all pertinent information, and Microsoft will contact you and try to help them recover to regain access to your account.

If the user has forgotten their login information, they should go to login. Choose your login options. This will ask you to enter an alternate email address associated with the account or a phone number.

If the user does not have another linked account to help provide account access, it is recommended to create another account. Once they create the account, they must use the new account to log in and select "forgotten password". By choosing the option "I forgot my password", you will be sent the link to the form mentioned above. completed the form Microsoft will contact you.

Regards

Thank you for such a prompt response. I neglected to say that I did try to delete/change my Xbox live email to add my Hotmail email. This did not work as I have used it on my PC to set up this account and therefore I get an error on the Xbox saying
that the ID I am trying to use is associated with another Xbox ID. Therein lies the issue. How do I delete this account so I can use the email attached to it on my Xbox account? Also I can't delete the Xbox live account as I went "gold" with that account.
Can "Gold" status be transferred to the account? If it can then that may be a solution to this issue.