How can I install EA FC 24 ? It doesn’t appear in the Microsoft store

Hi Andre! I'm more than happy to help you!

Nothing to worry, you can purchase the game in the web browser using your phone or laptop/desktop. This will not cause any errors upon installing the game on your console. Basically, you're just acquiring the license of the game on your account from the Xbox Store.

Note: Make sure that you are signed in to the correct account upon purchasing the game.

Try to purchase the game using this link:

https://www.xbox.com/en-US/games/ea-sports-fc-24

Once you're done with the purchase, sign into your account on your console and install the game from your library.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Thank you for your response, Noam! I apologize that the steps above didn't work.

I just need to know more information about this. Do you have an Xbox Game Pass, or did you subscribe to EA Play?

If yes, please try these steps:

1. Search for the “EA Play” App on the Xbox store and download it.
2. Open the EA Play App.
3. If you are not subscribed, do so now.
4. Navigate to “Game Trials” and find EA FC 24.
5. Click on “Free Trial” and start to download EA FC 24.
6. When opening EA FC 24, you’ll receive a notification informing you how long your trial remains.

Please give me an update after taking these steps.

Source:
https://dotesports.com/ea-sports-fc/news/how-to-play-the-ea-fc-24-10-hour-trial-with-ea-play

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Kind Regards,
Darhlene

Also, I haven't redeemed the in game currency. All I did was exchange my Microsoft points for a voucher then bought ea fc points but for the wrong version. It should have been ea fc 25 and I purchased ea fc 24 points.

Have you tried to purchase via the website?

https://www.xbox.com/games/store/ea-sports-fc-24-2800-fc-points/9P259HQK2RLS

Hello John G, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Remember that this is a possible solution, if it doesn't work for you we can try another one.

Note: This is a public forum therefore, I suggest you not share your personal data.

I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search in EA support and they suggested the following steps to transfer points from Fifa 23 to Fifa 24 and I thought it was good information, which you should take into account :

Yes, you have unused FIFA Points in FIFA 23, you can transfer them and convert them to EAS FC Points in EA SPORTS FC™ 24. See the steps below to learn how to do this.

Attention! January 1, 2024 is the last day to transfer and convert FIFA Points to FC Points.

To transfer your FIFA 23 Points to EA SPORTS FC™ 24, you will need to log in to EAS FC 24 on your console or PC. You cannot convert Points in the Ultimate Team™ web app or companion app.

After transferring your EAS FC Points to your console or PC, you'll see the updated amount in the Ultimate Team™ web or companion app.

How to transfer and convert Points from FIFA 23 to EAS FC 24

The first time you log into Ultimate Team™, Clubs or VOLTA FOOTBALL™, you will see a prompt giving you the option to transfer your Points.

The pop-up notification says the following:

«We have seen that you have an unused balance of FIFA Points in FIFA 23. Do you want to transfer it and convert it into FC Points in FC 24? Please note that this transfer is irreversible. Once you have transferred your Points balance, you can only use them in EAS FC 24. This transfer is one-time and you will not be able to transfer any more Points after this process.

Remember a few things:

You can only transfer and convert FIFA Points from FIFA 23 to EAS FC 24 on the same console family. For example, you can transfer and convert Points from FIFA 23 to EAS FC 24 on Xbox Series X and S, but not from FIFA 23 on Xbox Series X and S to EAS FC 24 on PlayStation 5.

The transfer is not reversible. You cannot return your Points to FIFA 23 after you have completed the transfer.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Information Source (Credits): https://help.ea.com/es/help/ea-sports-fc/transfer-and-convert-fc-points/#:~:text=¿Ican transferir% 20Points%20de%20EA,EA%20SPORTS%20FC%E2%84%A2%2024.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.