How can I have a custom profile picture using just my Xbox?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here the steps from Xbox support:

"To upload a customised image, connect a USB device with the JPG or PNG image you want to use.

1. Press the Xbox button on your controller to open the guide.

2. Go to Profile & system, select your profile, then select My profile.

3. Select Customise profile > Change gamerpic.

4. Select Upload a customised image and choose one to use from your connected device

5. Select Upload."

Make sure that you're already an adult so you can take advantage of the feature and as an additional help I got you this link: https://support.xbox.com/en-US/help/account-pro...

Ok, Thank you for helping me.

I have same problem. My custom profile picture changed. But now, anytime I sign in on the profile with the custom pic, I can't see it. I just see the default Xbox one I had prior to the change. But apparently everyone else sees my custom picture. Even
when I sign into other profiles on this Xbox I can see the custom pic, but when I'm signed in on my main one, I don't see it. I remove my profile, power cycled, add my profile again, nothing. I see a snake profile picture on my Xbox, and on my PC, when login
on xbox.com. But my friends see my custom profile picture (Bela Lugosi, Dracula).

Hi striix,

Thank you for posting on the forums, I'd be happy to help you today.

Using a custom gamerpic on the Xbox requires you to have the custom image on a flash drive or external storage device in JPG or PNG format. You can also select to choose a picture from OneDrive if you have anything on there. Here are the steps to set a custom
image:
https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/change-gamerpic-on-xbox-one

Another way to use a custom gamerpic, which I personally recommend, is to use the Xbox App on mobile or Windows 10. From there you can select your Profile from the submenu and select customize profile. Select the gamerpic to edit and it will bring up the
same screen you see on the Xbox, however you will see an icon of a generic picture which will then ask to access your phone's picture library or PC picture library.

I hope this helps!

Hello,

I need a little bit of help.

I had a custom profile picture but I wanted to update it but it didn't work, I tried again and that didn't work, I tried it a few more times but that didn't work either.

So im questioning

- Is it because I've kept changing it over and over, then I've lost the feature? However, I have the option to have a custom profile picture it just doesn't change to picture I want.

- Is it because the xbox app is having issues or was it the new update it had?

- Was it not approved?

- Was it the picture I chose?

- Was it a server issue?

- Is it because of my xbox memory cache?

Hey, I’ve been having this problem too. Last night I was repeatedly trying to get my new custom profile picture up and now it’s blocked off from changing it. The pictures I can change it to are the regular Xbox ones.