How can I get my xbox account on my phone when I have forgotten my password

Hello, kaspa B. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you’re having trouble retrieving your Microsoft account.

You may want to try recovering your account by following some recommendations available in this thread, besides the phone verification:

https://answers.microsoft.com/thread/7409edbb-4633-401f-9dc9-9e7a49773295

However, in case the methods there don’t work for you, the last option is submitting the account recovery form, which can be accessed here:

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Thanks for your attention,

Arturo.

Note: Please refrain from sharing personal information, including email addresses, gamertags, etc. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

how do I get my Xbox one account back my xbox one AKA SLASHEL69

Hi,

if you have lost or forgotten the password, you should follow this guide:

https://support.xbox.com/my-account/microsoft-account/lost-password-solution

Hello I have Ben trying to get into my account for about half of a year now my account was locked out but it isn’t anymore and I don’t know my password and I can reset it because it sends it to a random phone number or a phone number I don’t have anymore but on my Xbox I have the account I’m trying to get into but when I try to reset password it still sends it to a unknown phone number so I can get into the account but I can’t reset the password is there still anyway I can reset my password or am I just stuck with the unknown one I have now

Also I am scared to guess my password to many times and lock my account out again

I've done it repeatedly. I even updated the app info on my child's account so there was more to match with, and it still says there isn't enough information.

I don't understand how there isn't an override with the account being attached to my parent account. I've seen so many posts in this forum with the same frustration.

Hi Megan K, my name is Courtney and I would be happy to help.

I understand that you want to know how to change the password of your child's account, with the intention of helping you I did an internal search here in the community forum and found a response from Independent Advisor Ravikumar Vadamalai where he suggests the following:

Could you check if you have given consent for child accounts from the Security app?

1. Visit family.microsoft.com and sign in to your Microsoft account.
2. Click the three dots above your child's account and choose the <Manage consent=""> option
3. You will be redirected to the *Manage permissions* page, where you can see all the children that are part of your account.
4. Check if you have options to edit child account information.

Could you try this option provided in the following forum?

https://answers.microsoft.com/thread/b5baa52a-c7b4-48b3-9414-4a3a870f055f

Sign in to your account on the device, and then go to Control Panel > User Accounts > Manage Other Accounts. Check if you can change the password. If you still can't change your password, go to https://account.live.com/password/reset.

Information source (Credits): https://answers.microsoft.com/thread/ffaa96b1-efee-4d72-aa31-db64a86d6b7d

I hope this information is useful to you. Please feel free to come back if you need additional information.

Best regards,
Courtney.</Manage>