how can I get my old account back

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Charlie, Are you referring to your Gamertag or an old account that you no longer have access to?

Hi Shadow! I am sorry to hear about that.

Since you were signed in to a different account using your email address and its password, that only means that your original account has a different email address linked to it.

Please be advised that in recovering your account, it's really required that you know the email address attached to the account in order to begin the recovery. Just a heads up, Xbox Support can’t provide this info, even if you know your gamertag.

I would suggest that you instead follow the guide or tips found on the link below to find your correct email address.
https://support.xbox.com/help/account-profile/m....

Thank you!

The only way to recover your Microsoft account is through the account recovery form here => Recover your account (live.com).

Hello Manuelllllleee! I'm Kris and I'd be happy to help you with your question.

The best way of getting trying to get the account back if it didn't have 2fa turned on is to use the recovery form which you can find here https://account.live.com/acsr

It will ask for a lot of information so try to answer as much of it as possible.

how can i get my old account back i have another console but i lost it and now i forget the email and password and i want it back because it has dlc maps that now i really need